Job Overview
Location
Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • This Quality Assurance Manager role at The Jackson Laboratory is critical for harmonizing quality practices across domestic and international locations, driving organizational change, and implementing quality improvements to support the mission of advancing human health through genomic research.
- • Day to day, the person will develop long-term process improvement strategies, analyze quality data to identify trends and risks, lead continuous quality improvement initiatives, oversee internal and external audits, manage CAPA processes, ensure document control and change management, coach and lead the quality team, and maintain expertise through professional development.
- • The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees across the U.S., Japan, and China, dedicated to discovering genomic solutions for disease and empowering the global biomedical community.
- • In this role, the person can learn and achieve strategic leadership in global quality systems, gain expertise in regulatory compliance and international standards like ISO 9001, drive cultural change in quality across a complex multi-site organization, and build influence as a champion of Lean and continuous improvement in a mission-driven scientific environment.
🎯 Requirements
- • Bachelor’s degree and 7 years of quality-related experience
- • At least 2 years of supervisory or functional management/leadership experience in pharmaceutical or biotechnology operations
- • Expertise in CAPA processes, root cause analysis, quality metrics, audit execution, and supplier quality management
- • Experience with ISO 9001 standards and change management in multi-site, complex environments
- • Lean/Six Sigma Certification preferred; Quality certifications (CQA, CQM/OE, etc.) a plus
- • Advanced interpersonal, verbal, and written skills to engage senior leaders and diverse global stakeholders
🏖️ Benefits
- • Remote work eligibility with 10% travel to external audit sites and JAX locations as needed
- • Opportunity to lead quality strategy and culture change across a global nonprofit research organization
- • Access to professional development through workshops, publications, networks, and professional societies
- • Contribution to a mission-driven organization advancing genomic solutions for cancer, neurological disorders, diabetes, aging, and heart disease
- • Competitive salary range of $85,987 - $130,000 based on qualifications and experience
Skills & Technologies
About The Jackson Laboratory
The Jackson Laboratory is a nonprofit biomedical research institution founded in 1929 and headquartered in Bar Harbor, Maine, with a genomic medicine campus in Farmington, Connecticut. It maintains the world’s largest collection of mouse models for human disease and provides scientific services, educational programs, and data resources to the global research community. JAX scientists use genetics and genomics to investigate cancer, aging, immunology, neurobiology, and metabolic disorders, translating discoveries into clinical applications. The institution also trains students and clinicians while operating mouse breeding, phenotyping, and cryopreservation facilities that support academic, pharmaceutical, and government research worldwide.
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