Convey, Inc.

About Convey, Inc.

Convey provides delivery experience management software for retailers and shippers. The platform combines real-time visibility, carrier performance analytics, and customer communication tools to reduce WISMO calls, improve on-time delivery rates, and increase customer satisfaction. Features include predictive estimated delivery dates, exception management, branded tracking pages, and post-purchase surveys. APIs and pre-built integrations connect to major e-commerce platforms, ERPs, and parcel, LTL, and final-mile carriers. The company serves omnichannel retailers, 3PLs, and manufacturers across North America and Europe, focusing on turning last-mile logistics into a competitive advantage while lowering support costs and delivery-related churn.