Job Overview
Location
India Remote
Job Type
Full-time
Category
Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • The Architect - Operational Engineering role at CSG Systems International, Inc. is a senior technical leadership position focused on shaping the future of application delivery and traffic management using F5 BIG-IP technologies. This role is critical to ensuring the scalability, security, and reliability of customer-facing services across global infrastructure.
- • Day to day, the architect will establish long-term technical direction for F5-based services, create reference designs and consumption models, design resilient and secure delivery topologies, review and approve significant traffic management and security designs, provide stewardship for traffic-control rules, define decision criteria for logic placement, lead simplification initiatives through shared constructs, define WAF policy patterns, align architectures with security and regulatory requirements, establish scalable certificate management practices, partner with security architects on threat modeling, and mentor a specialized team responsible for F5-based delivery services.
- • The team is part of CSG’s high-performing engineering organization, where diverse perspectives are valued to enrich customer and employee experiences. CSG empowers global brands to build unforgettable digital experiences through innovation, integrity, and impact, with a culture centered on empowerment, trust, and fearless problem-solving.
- • In this role, the individual will deepen expertise in enterprise-scale F5 environments, drive platform modernization, influence architectural standards across global infrastructure, mentor junior engineers, and gain visibility into security, compliance, and cloud-native integration strategies—positioning them as a trusted platform leader within a Fortune 500-adjacent technology provider.
🎯 Requirements
- • Bachelor’s degree in computer science or related field, or equivalent experience
- • 8-10 years of operational core technical experience
- • Extensive experience administering F5 BIG-IP in large enterprise or SaaS environments
- • Deep knowledge of local and global traffic management concepts
- • Practical experience operating F5 web application firewall capabilities
- • Strong background in TLS termination and certificate operations at scale
- • Experience leading delivery platform modernization or simplification programs
- • Familiarity with cloud traffic management, container ingress, service mesh, or API gateway ecosystems
- • Relevant F5 or advanced networking/security certifications
🏖️ Benefits
- • Work from Home, in-office, or hybrid flexibility
- • Employee Belonging Groups to foster inclusion and community
- • Comprehensive Healthcare: Dental, Medical, and Vision coverage
- • Paid Vacation, Volunteer, and Holiday Time Off
- • Accommodations support for persons with disabilities throughout the hiring process and employment
Skills & Technologies
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About CSG Systems International, Inc.
CSG Systems International provides cloud-based revenue management, customer experience, and payment solutions for communications, media, and other service providers worldwide. Its platform handles billing, charging, mediation, analytics, and digital monetization across wireless, wireline, cable, satellite, and OTT services. The company supports complex partner settlements, content monetization, and customer lifecycle management, serving large enterprises and government clients. Operations span North America, Europe, and Asia-Pacific.
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