Job Overview
Location
India - Virtual - Telangana DTA
Job Type
Full-time
Category
Engineering
Date Posted
March 31, 2026
Full Job Description
đź“‹ Description
- • As an Engineer 3 in Engineering Operations at Comcast Corporation, you will serve as a critical individual contributor responsible for ensuring the reliability, performance, and continuous improvement of engineering systems that support media and technology services for millions of customers. This role is pivotal in maintaining operational excellence by troubleshooting complex issues, driving incident resolution, and enabling seamless product and service delivery across a dynamic, multi-product environment.
- • Day-to-day responsibilities include leading technical bridge calls to resolve escalated issues, analyzing operational data and metrics to identify trends and root causes, providing expert guidance on defects and enhancements to vendors and internal teams, and ensuring all maintenance activities are rigorously validated to minimize subscriber impact. You will act as a technical advocate for Engineering Operations policies, ensuring projects are fully integrated into production environments with proper lifecycle management from CARE through engineering.
- • You will contribute to design discussions for new products and architectural changes, assist in building application infrastructure, and lead efforts to standardize processes, automate workflows, and instrument systems for better observability. Your work spans multiple engineering disciplines, requiring you to synthesize knowledge across configuration, data flow, and system state within highly complex provisioning environments.
- • As a senior individual contributor, you will provide technical leadership to junior engineers and project teams, mentor through knowledge sharing, and exercise independent judgment in high-stakes situations. While you do not have direct supervisory authority, your influence shapes team outcomes through expertise, initiative, and consistent execution of operational excellence.
- • You will operate in a virtual, fast-paced environment requiring flexibility to work nights, weekends, and overtime as needed, embodying Comcast’s commitment to customer-centricity, inclusion, and continuous improvement. Your contributions directly support the company’s mission to deliver innovative entertainment and online experiences through reliable, scalable engineering operations.
- • The Engineering Operations team at Comcast is a cornerstone of service integrity, where precision, accountability, and cross-functional collaboration ensure that technological innovation translates into real-world customer value. You will join a culture that values ownership of the customer experience, data-driven decision-making, and teamwork as the engine of progress.
🎯 Requirements
- • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field (or equivalent combination of education and experience)
- • 5–7 years of progressive experience in engineering operations, network operations, systems administration, or technical support within telecommunications, media, or technology environments
- • Proven ability to troubleshoot complex, multi-system technical issues, lead incident resolution bridges, and drive root cause analysis using data and metrics
- • Experience with operational monitoring tools, ticketing systems (e.g., ServiceNow), scripting (e.g., Python, Bash), and familiarity with CI/CD pipelines or infrastructure-as-code concepts
- • Strong communication and interpersonal skills to interface effectively with vendors, peer operations teams, and cross-functional engineering groups
🏖️ Benefits
- • Comprehensive health, dental, and vision insurance plans with options for individuals and families
- • 401(k) retirement plan with company matching contributions to support long-term financial security
- • Generous paid time off (PTO), holidays, and parental leave policies promoting work-life balance and family support
- • Access to Comcast’s employee assistance program, wellness resources, and professional development opportunities including tuition reimbursement
- • Commitment to an inclusive workplace culture with employee resource groups, diversity initiatives, and equitable growth pathways for all employees
Skills & Technologies
Onsite
Degree Required
About Comcast Corporation
Comcast Corporation is a global telecommunications and media conglomerate headquartered in Philadelphia, Pennsylvania. It operates through two primary segments: Comcast Cable, which provides broadband, video, voice, and wireless services under the Xfinity brand, and NBCUniversal, which owns and operates cable networks, broadcast television, filmed entertainment, and theme parks. The company also owns Sky, a leading European media and entertainment company. Comcast is one of the largest internet and pay-TV providers in the United States, serving millions of residential and business customers. Founded in 1963 as a single-system cable operator, it has grown through acquisitions and infrastructure expansion.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
ARGENTINA
Full-time
Expires Jun 20, 2026
Python
Scala
AWS
+5 more
4 days ago