Enterprise Account Manager

Zip

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• As an Enterprise Account Manager at Zip, you will serve as a trusted advisor and strategic thinker responsible for selling to Global 2000 companies, driving ROI through efficient, value-based renewals and upsells while partnering with Customer Success to monitor health scorecards and guide deal closure.
• Day to day, you will negotiate renewal contracts, develop win/win strategies to maximize contract value, manage multi-year enterprise accounts to ensure value realization, engage cross-functional teams for accurate renewal updates, and act as a product evangelist by aligning Zip’s solutions with current and future customer pain points.
• You will join a founding team shaping Zip’s Enterprise Account Management function, helping establish sales playbooks, culture, and best practices within a high-growth, venture-backed company backed by Tiger Global, Y Combinator, and others, serving clients like T-Mobile, OpenAI, and Mars.
• In this role, you will become a product and procurement expert, mastering the Zip platform and procurement market dynamics, while using cutting-edge sales intelligence tools to manage deal cycles and contribute to shaping sales processes in a fast-moving startup environment.

🎯 Requirements

• 5+ years of technology SaaS experience at the enterprise level
• Proven experience selling to procurement, finance, and legal departments
• Demonstrated success driving customer retention and adoption of SaaS products for enterprise accounts
• Proficiency with sales tools including Salesforce, Clari, Zoominfo, LinkedIn Sales Navigator, and Outreach
• Strong customer management skills spanning sales, account management, and customer service
• Self-driven, organized, efficient, and excellent communicator with a commitment to going the extra mile for customer and team success

🏖️ Benefits

• Start-up equity participation
• Full health, vision, and dental coverage
• Commuter benefits
• Flexible PTO
• Apple equipment and home office budget
• 401(k) retirement plan
• Team building events and happy hours

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About Zip

Zip provides the world's leading agentic procurement orchestration platform, helping businesses manage spend from initial intake to final payment. Their comprehensive suite of products, including Intake-to-Procure, Procure-to-Pay, Supplier Onboarding, and AI Procurement Concierge, streamlines complex purchasing processes. Zip serves a broad spectrum of clients, from startups to enterprises across various industries like technology and financial services, empowering procurement, finance, and legal teams to gain control and efficiency. The platform is designed to facilitate smarter spending and mitigate risk, leveraging embedded AI capabilities for decision-making and driving cross-functional efficiency by integrating with existing tech stacks, a feature beneficial for distributed teams. Notably, Zip is trusted by over 1,030 global leaders, demonstrating its significant impact on optimizing business operations.

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