Head of Engineering (Customer Journey and Monetization)

📋 Description

• • As Head of Engineering (Customer Journey and Monetization) at Postman, you will lead the development of the next-generation monetization platform, overseeing multiple engineering teams responsible for building secure, scalable, and high-performance tier 0 services critical to the company’s operations. This role is pivotal in aligning engineering execution with business goals to drive API adoption, customer stickiness, and revenue growth in the agentic AI era.
• • Day to day, you will hire, build, and support engineering teams as a manager of managers; provide technical leadership on architecture, system design, and observability; collaborate with product management to optimize customer journeys; prioritize work, define key metrics, and set team goals; and partner with senior leadership on organizational strategy and cross-functional initiatives.
• • Postman is the world’s leading API platform, serving over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Headquartered in San Francisco with global offices, the company is privately held and backed by top-tier investors. Postman fosters an inclusive, transparent, and curiosity-driven culture focused on delivering the best developer experience.
• • In this role, you will deepen your expertise in scaling backend systems, leading high-performing distributed teams, and driving product-led growth through engineering excellence. You will have the opportunity to shape Postman’s monetization strategy, influence company-wide technical direction, and grow as a strategic engineering leader in an AI-native platform environment.