
Job Overview
Location
Philippines - Remote
Job Type
Full-time
Category
Engineering
Date Posted
April 12, 2026
Full Job Description
đź“‹ Description
- • As an IT Manager, Support at TaskUs, you will lead and manage a large team responsible for ensuring 24/7/365 business continuity through effective technology services, acting as the escalation point for IT ServiceDesk issues and overseeing hardware and software administration across all sites.
- • Your day-to-day responsibilities include resource management, capacity planning, reviewing status reports, multitasking in dynamic environments, analyzing complex problems, recommending automation-driven process improvements, coordinating infrastructure changes, conducting performance evaluations, mentoring junior staff, and supporting career development initiatives.
- • TaskUs is a global provider of outsourced digital services and next-generation customer experience, serving fast-growing tech companies in sectors like social media, e-commerce, gaming, streaming, food delivery, ride-sharing, HiTech, FinTech, and HealthTech, with a People First culture supporting approximately 45,000 employees across 23 locations in 12 countries.
- • In this role, you will develop leadership and strategic IT management skills, drive operational excellence through automation and process discipline, influence organizational change, and grow professionally by mentoring teams and participating in advanced development opportunities aligned with TaskUs’ commitment to internal mobility and innovation.
Skills & Technologies
About TaskUs, Inc.
TaskUs is a global provider of outsourced digital services and customer experience solutions to high-growth technology companies, including social media, e-commerce, fintech, and gaming firms. It delivers back-office support, content moderation, AI training data, and customer care through a workforce distributed across the Philippines, Mexico, India, Taiwan, Greece, Ireland, and the United States. Founded in 2008 and headquartered in New Braunfels, Texas, TaskUs went public on the Nasdaq in June 2021 under the ticker TASK.
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