
Job Overview
Location
San Antonio Home Office I
Job Type
Full-time
Category
Engineering
Date Posted
April 2, 2026
Full Job Description
đź“‹ Description
- • As an IT Systems Analyst Senior at USAA, you will serve as a Subject Matter Expert (SME) for business topics across multiple technical delivery functions, playing a critical role in bridging business needs with technology solutions to support the financial security of military members and their families.
- • Your work will directly impact the integrity and effectiveness of USAA’s systems by ensuring technical requirements are complete, consistent, feasible, and aligned with standards throughout the software development lifecycle.
- • Day to day, you will lead the analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to industry and organizational standards.
- • You will employ creativity and innovation to identify technology solutions that support business analysis needs, leveraging modeling techniques such as UML and use case development within one or more software development frameworks.
- • You will lead traceability of approved and baselined artifacts through all phases of the software development life cycle, including specifications, design, development, testing, implementation, and defect prioritization.
- • You will provide guidance and review of test artifacts to ensure adequate coverage of testable requirements and actively participate in defect management activities to confirm requirements are being met.
- • You will apply your knowledge of system design and software development concepts to provide certification and support throughout the delivery lifecycle.
- • You will work with tools including ServiceNow, JIRA, JWM, Python, Postman, Informatica PowerCenter, Oracle SQL, GitLab, Control-M, and Guidewire Policy Center to support vulnerability program execution, risk and compliance procedures, and rating and pricing model configurations.
- • You will utilize MS Office and apply both Waterfall and Agile methodologies to manage and communicate project progress effectively.
- • About the team or company: You will join USAA, a mission-driven organization dedicated to empowering the military community through exceptional financial products, trusted advice, and unwavering service, where core values of honesty, integrity, loyalty, and service guide every interaction.
- • USAA fosters a culture of innovation and continuous improvement, offering a supportive environment where your expertise contributes to meaningful outcomes for members who serve or have served in the military.
- • What the person can learn or achieve in this role: You will deepen your expertise in enterprise systems analysis, gaining advanced experience in end-to-end lifecycle management of complex technical solutions within a highly regulated, member-focused organization.
- • You will have the opportunity to influence technology strategy and delivery practices while developing leadership capabilities in requirements governance, cross-functional collaboration, and quality assurance across diverse technical teams.
Skills & Technologies
About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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