Deliveroo Holdings plc logo

Knowledge Architect

Job Overview

Location

London - The River Building HQ

Job Type

Full-time

Category

Data & Analytics

Date Posted

May 16, 2026

Full Job Description

đź“‹ Description

  • • Design, develop, and maintain global taxonomies and ontologies for grocery, alcoholic beverages, apparel, and other New Verticals categories across DoorDash, Wolt, and Deliveroo.
  • • Build and govern metadata schemas and attribute systems that power product categorization, search, and discovery across all three marketplaces.
  • • Define and standardize entity relationships and hierarchical structures to ensure consistency and scalability in catalog data across international markets.
  • • Identify and resolve gaps in catalog quality, completeness, and discoverability by analyzing consumer behavior, merchant offerings, and regional market nuances.
  • • Partner with Product, Engineering, Data Science, Strategy & Operations, and regional teams to operationalize taxonomy solutions that align with business objectives and consumer needs.
  • • Evolve existing taxonomy frameworks to unify structures across DoorDash, Wolt, and Deliveroo, enabling cross-platform consistency and efficient product scaling.
  • • Apply best practices in hierarchy design, attribute standardization, and relationship modeling to enhance search relevance, recommendation accuracy, and merchandising effectiveness.
  • • Collaborate with Machine Learning teams to ensure taxonomy outputs feed accurately into AI/ML models for product classification, personalization, and dynamic pricing.
  • • Conduct ongoing audits of catalog data to validate taxonomy integrity and recommend improvements based on real-world usage patterns and performance metrics.
  • • Drive governance protocols for taxonomy updates, including change management, version control, and stakeholder alignment across global teams.
  • • Translate complex business requirements into structured classification systems that support both merchant onboarding and customer shopping experiences.
  • • Leverage data from multiple sources (SQL, BI tools, AI-assisted analysis) to validate taxonomy effectiveness, quantify impact, and inform iterative enhancements.
  • • Work hands-on with taxonomy management platforms such as Graphite, PoolParty, or Graphologi to implement, test, and refine classification systems.
  • • Operate at both strategic and granular levels—conceptualizing global taxonomy roadmaps while also resolving low-level data inconsistencies in product attributes.
  • • Contribute to strategic initiatives aimed at expanding merchant catalogs, improving customer discovery, and strengthening the three-sided marketplace (Merchants, Dashers, Customers) while preparing for the fourth side (Advertisers).
  • • Ensure taxonomy designs are culturally and linguistically appropriate for local markets while maintaining global structural coherence.
  • • Champion continuous improvement in catalog excellence by embedding user feedback, market trends, and competitive insights into taxonomy evolution.

🎯 Requirements

  • • 5+ years of experience in developing complex taxonomies, ontologies, or structured classification systems in real-world applications
  • • Experience with taxonomy or ontology management tools (e.g., Graphite, PoolParty, Graphologi)
  • • Master’s Degree in Library and Information Science, Linguistics, Philosophy, or a related field
  • • Proven ability to work with data across multiple sources, ask analytical questions, and communicate findings clearly using tools such as SQL or BI platforms
  • • Strong understanding of global e-commerce catalog challenges across diverse international markets
  • • Experience designing taxonomies that support navigation, search, discovery, and analytics at scale

🏖️ Benefits

  • • Premium healthcare
  • • Wellness expense reimbursement
  • • Paid parental leave
  • • Opportunities to work across DoorDash, Wolt, and Deliveroo global markets
  • • Support for employee happiness, healthiness, and overall well-being
  • • Exposure to strategic initiatives shaping the future of local economies and multi-category delivery

Skills & Technologies

Go
Senior
Onsite
Degree Required

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Deliveroo Holdings plc logo
Deliveroo Holdings plc
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About Deliveroo Holdings plc

Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.

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