Manager, Software Engineering (Marketplace)

📋 Description

• • As the Manager, Software Engineering for the Marketplace at Achievers Corporation, you will be at the forefront of shaping and scaling a critical component of our global rewards platform. This role is pivotal in leading a talented team of software engineers to deliver a best-in-class member rewards and shopping experience, ensuring a continuously updated, personalized catalog of products, goods, and services.
• • Your leadership will directly impact over 4 million global users, providing them with enhanced value and driving significant margin for the business. This is an opportunity to lead high-visibility projects with a tangible and widespread impact.
• • This position demands a strong blend of people leadership, exceptional project delivery capabilities, and a proactive approach to cross-functional collaboration. You will be instrumental in fostering a high-performing engineering culture, mentoring and developing your team members, and ensuring they have the resources and support needed to excel.
• • You will work in close partnership with a Principal Engineer, who will be your counterpart focusing on technical architecture and system design. Together, you will ensure the team consistently delivers scalable, high-quality, and robust solutions that meet the evolving needs of our members and business objectives.
• • Your responsibilities will include guiding the team through the entire software development lifecycle, from ideation and planning to development, testing, deployment, and ongoing maintenance. This involves setting clear technical direction, defining project roadmaps, and ensuring adherence to best practices in coding, testing, and deployment.
• • You will be responsible for performance management, career development, and fostering a collaborative and inclusive team environment. This includes conducting regular one-on-one meetings, providing constructive feedback, identifying training opportunities, and promoting a culture of continuous learning and improvement.
• • A key aspect of this role is driving efficient and effective project delivery. You will oversee project timelines, manage resources, identify and mitigate risks, and ensure that projects are delivered on time, within scope, and to the highest quality standards.
• • Cross-functional collaboration is essential. You will engage with Product Management, Design, QA, and other engineering teams to translate business requirements into technical solutions, ensuring alignment on priorities and deliverables.
• • You will champion technical excellence within your team, encouraging innovation, promoting the adoption of new technologies where appropriate, and ensuring the team stays abreast of industry trends and advancements.
• • The Marketplace is a dynamic and rapidly evolving product. You will play a crucial role in its strategic direction, contributing to the product roadmap and ensuring the engineering team's efforts are aligned with the company's overall vision and goals.
• • You will be responsible for identifying and addressing technical debt, ensuring the long-term maintainability and scalability of the platform. This includes making informed decisions about technology choices, system architecture, and development processes.
• • Empowering your team to take ownership of their work, encouraging problem-solving, and celebrating successes will be central to your leadership style. You will create an environment where engineers feel motivated, challenged, and valued.
• • This role offers a unique opportunity to make a significant impact on a product used by millions worldwide, contributing directly to Achievers' mission of inspiring employee engagement and recognition. You will lead a team that is passionate about building innovative solutions and delivering exceptional user experiences.
• • You will be involved in the recruitment and onboarding of new engineering talent, helping to grow and strengthen the team with individuals who align with Achievers' values and technical standards.
• • Ultimately, your success will be measured by the team's ability to consistently deliver high-quality software, drive innovation in the Marketplace experience, and foster a motivated and high-performing engineering team.
• • You will contribute to the strategic planning and execution of the Marketplace roadmap, ensuring technical feasibility and alignment with business objectives.
• • This role requires a leader who can balance strategic thinking with tactical execution, ensuring that the team is not only building the right things but also building them right.
• • You will be a key advocate for engineering best practices, including code reviews, automated testing, CI/CD pipelines, and robust monitoring, ensuring the reliability and performance of the Marketplace.
• • You will foster a culture of psychological safety, where team members feel comfortable taking risks, sharing ideas, and learning from failures.
• • Your leadership will be critical in navigating the complexities of a global product, considering aspects like localization, internationalization, and diverse user needs.
• • You will collaborate with stakeholders across the organization to gather feedback, understand evolving requirements, and communicate progress and challenges effectively.
• • This role is an exciting opportunity to lead a team that is central to Achievers' value proposition, directly impacting customer satisfaction and business growth through a superior rewards and shopping experience.