Job Overview
Location
Philippines
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 3, 2026
Full Job Description
š Description
- ā¢ As a Medical VA / Onboarding Specialist at Ansible Health, you will serve as a critical bridge between patients and clinical teams, ensuring seamless onboarding experiences while supporting essential administrative and clinical operations that directly impact patient outcomes in chronic disease management.
- ā¢ You will play a dual role in guiding new patients through personalized onboarding journeys and managing clinical administrative duties, combining exceptional customer service with medical documentation expertise to support Ansible Healthās mission of transforming healthcare through technology and elite clinical innovation.
- ā¢ Your day-to-day responsibilities will include customizing initial patient discussions based on individual health needs, managing multi-channel inquiries (phone, email, voicemail), processing referrals within 7-10 day windows, and maintaining accurate EMR records by updating care notes, face sheets, and patient information.
- ā¢ You will schedule and coordinate patient appointments, manage inbound and outbound medical records, attend clinical meetings to take detailed notes and follow up on action items, and resolve patient issues and complaints with professional communication to ensure satisfaction.
- ā¢ You will perform comprehensive data entry of clinical survey scores, diagnostic tests, RPM, and RTM data streams, collaborate with a multidisciplinary team of physicians, engineers, designers, and care staff to improve care delivery, and achieve daily call quotas of 75-100 interactions while adhering to performance metrics tied to incentive plans.
- ā¢ Ansible Health is a Series A startup backed by Bessemer, First Round Capital, AlleyCorp, Breyer Capital, and Inflect Capital, uniting top-tier clinicians and technologists from Columbia, Johns Hopkins, Google, Amazon, and more to revolutionize chronic disease care through personalized, technology-enabled solutions proven by research in Nature and PLOS.
- ā¢ The team operates with a patient-centric ethos focused on genuinely improving outcomesānot just optimizing metricsāoffering you the opportunity to contribute meaningfully to a mission-driven organization scaling impact across leading healthcare systems nationwide.
- ā¢ In this role, you will develop deep expertise in US healthcare systems, clinical workflows, EMR/CRM platforms, and remote patient monitoring technologies while honing high-stakes communication, organizational, and multitasking skills in a fast-paced, innovative startup environment.
- ā¢ You will gain hands-on experience in care coordination, clinical documentation, and patient advocacy, positioning you for advancement in healthcare operations, clinical support, or health tech roles within a company at the forefront of digital health transformation.
šÆ Requirements
- ā¢ Bachelor's degree in a relevant field such as healthcare, nursing, or a related clinical discipline
- ā¢ 2+ years of professional experience in customer service or healthcare settings with demonstrated understanding of patient care and care coordination
- ā¢ Exceptional written and verbal English communication skills, strong attention to detail, organizational abilities, and proficiency with CRM systems, EMR software, and Google Suite
- ā¢ Typing speed of at least 60 words per minute, reliable internet connection (30+ Mbps), quiet home workspace, and ability to work US time zones (EST/EDT)
šļø Benefits
- ā¢ Flexible PTO and HMO coverage
- ā¢ Fully remote work arrangement with the ability to work from the Philippines while aligned to US EST/EDT hours
- ā¢ Opportunity to work with a mission-driven, Series A healthcare startup backed by top-tier investors and composed of elite clinicians and technologists from leading institutions
Skills & Technologies
Remote
Degree Required
About Ansible Health, Inc.
California-based healthcare technology company providing AI-driven clinical documentation and care coordination services to hospitals, physician groups, and health systems. Its platform automates medical coding, prior authorization, and clinical workflows, integrating with electronic health records to reduce administrative burden on clinicians. Founded in 2020, the company serves ambulatory and hospital clients nationwide with a focus on improving revenue cycle efficiency and patient outcomes through machine learning and natural language processing.
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