Job Overview
Location
IND - Remote
Job Type
Full-time
Category
Operations
Date Posted
May 13, 2026
Full Job Description
📋 Description
- • As a Quote Analyst – Salesforce CPQ-1 at Gainsight Inc., you will play a key role in enabling efficient and compliant revenue operations by supporting the end-to-end quoting and contracting process across multiple regions with accuracy and precision, reporting to the Director, Deal Desk & Contracts within the G&A team in a fully remote role based in India.
- • Your day-to-day responsibilities include preparing, reviewing, and managing accurate, timely quotes within Salesforce CPQ; partnering with Sales, Finance, and Legal to ensure alignment with pricing policies, contract terms, and approval workflows; validating deal structures, contract terms, and billing schedules for accuracy and compliance; maintaining data integrity across Salesforce CPQ and contract records throughout the quote-to-cash lifecycle; troubleshooting and resolving quoting or contract discrepancies independently; contributing to process improvements and documentation to enhance efficiency and scalability; collaborating with cross-functional stakeholders to minimize errors and uphold high standards of accuracy; and supporting global teams by working flexible hours across US and EMEA time zones as needed, with occasional travel (5%) for team meetings, training, or company events.
- • Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, with its CustomerOS platform orchestrating the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. The company fosters a Human-First culture focused on innovation, collaboration, and solving real-world problems, offering stability, trust, and support for employees to thrive.
- • In this role, you will develop deep expertise in Salesforce CPQ and quote-to-cash processes, strengthen your analytical and stakeholder coordination skills, gain exposure to global SaaS operations, and contribute to process optimization efforts that enhance scalability and compliance—positioning you for growth within revenue operations, deal desk, or sales operations functions.
🎯 Requirements
- • 1–3 years of experience in a Quote Analyst, Sales Operations, or similar role
- • Working knowledge of Salesforce CPQ or comparable quote-to-cash tools
- • Familiarity with Salesforce Contract Management or similar contract lifecycle systems
- • Strong analytical, problem-solving, and data validation skills
- • Excellent written and verbal communication skills
- • High attention to detail with the ability to maintain accuracy under tight timelines
🏖️ Benefits
- • Comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources
- • Flexible remote work options
- • Childcare assistance
- • Dedicated Recharge Holidays - one long weekend each quarter to relax and reset
- • Opportunities for mentoring, career development, and growth
- • Access to company culture events including parody videos and team-building activities
Skills & Technologies
About Gainsight Inc.
Gainsight is a leading customer success company that provides a platform designed to help businesses manage and grow their customer relationships. Their software enables companies to proactively understand customer health, drive adoption, and reduce churn. By centralizing customer data, Gainsight empowers teams to deliver personalized experiences, identify upsell opportunities, and build long-term loyalty. The platform offers features such as health scoring, automated playbooks, and customer journey mapping. It serves a wide range of industries, including technology, financial services, and healthcare, aiming to transform how businesses engage with their customers throughout the entire lifecycle. Gainsight's mission is to help companies build and scale successful customer success organizations.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Rightway Healthcare, Inc.
3 months ago
