Sales Engineer, Platform (Remote)

📋 Description

• • As a Sales Engineer for Ryan, LLC's Tax.com Division, you will be at the forefront of driving product adoption and revenue growth by serving as the primary technical expert and trusted advisor for prospects and existing customers.
• • Your core mission will involve deeply understanding client technical requirements and translating them into compelling solutions that leverage the power of our Tax.com platform, ultimately securing new business and fostering expansion within the existing client base.
• • You will be instrumental in leading engaging product demonstrations, educating a diverse audience ranging from sales representatives and enablement teams to executive leadership, on the most effective strategies for implementing Revenue Intelligence within the Tax.com ecosystem.
• • This role demands a proactive approach to partnering with Account Executives, working collaboratively through discovery calls, in-depth product demonstrations, and Proofs of Concept (POCs) to ensure successful deal closures and cultivate new business opportunities.
• • A significant aspect of your responsibility will be to enhance the overall effectiveness, productivity, and revenue generation of the sales team by providing critical technical expertise and support throughout the sales cycle.
• • You will act as the ultimate product authority, working hand-in-hand with both the Sales and Customer Success teams to ensure clients derive maximum business value from our Tax.com offerings.
• • A key duty involves assisting prospects and customers with comprehensive Business Assessments, including the execution of POCs and pilot programs, to validate the platform's capabilities and suitability for their unique needs.
• • You will be tasked with crafting tailored content that clearly illustrates how customers can effectively leverage Tax.com products for specific, relevant use cases, thereby demonstrating tangible value.
• • Your expertise will be crucial in assisting with responses to Requests for Proposals (RFPs) and questionnaires, ensuring technical accuracy and strategic alignment within sales cycles.
• • A vital contribution will be the development and sharing of reusable assets within the Sales Engineering team and across the broader company, promoting knowledge sharing and efficiency.
• • You will actively participate in inter-departmental meetings, contributing innovative ideas, strategies, and opportunities that drive company-wide growth and maintaining seamless communication channels between various departments.
• • By working cross-functionally with Sales, Customer Success, Support, Product Management, and Engineering, you will play a pivotal role in eliminating bottlenecks and ensuring the successful progression of deals to closure.
• • You will collaborate closely with Product Marketing, Product Management, and Engineering teams, channeling the voice of the customer to provide critical feedback that influences the product roadmap and Go-To-Market (GTM) strategies.
• • This role requires a deep understanding of data flows, Artificial Intelligence/Machine Learning concepts, analytics, databases, APIs/webhooks, and JSON to effectively articulate the platform's technical capabilities.
• • A solid grasp of security and privacy considerations pertinent to SaaS systems is essential for building trust and ensuring compliance.
• • You will be expected to make complex technical concepts easily understandable, simplifying them for a non-technical audience.
• • While not a supervisory role, you will be a technical leader and mentor within the sales engineering function.
• • The position offers a remote work environment, allowing for flexibility, with an independent travel requirement of up to 30% to engage with clients and stakeholders.
• • You will contribute to an award-winning culture that values employee well-being, offering generous PTO, parental leave, and professional development opportunities.