Job Overview
Location
Allentown, PA
Job Type
Full-time
Category
Operations
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.
- • Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. Schedules patients for physician appointments and diagnostic test procedures. Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.
- • Part of Lehigh Valley Health Network, a nationally recognized, forward-thinking organization ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years and a Magnet(tm) Hospital honored five times for nursing excellence and quality patient outcomes.
- • Opportunity to develop expertise in healthcare scheduling systems, patient access coordination, and interdepartmental communication while contributing to a culture of teamwork, compassion, and technology-driven patient safety in a Magnet-designated health network.
🎯 Requirements
- • High School Diploma/GED
- • 6 months medical office, call center or customer service oriented work experience or completion of an Associate's Degree program or higher
- • Ability to maintain strict level of confidentiality
- • Detail-oriented with the ability to enter information accurately into electronic systems
- • Proficient in Microsoft Office applications
- • Familiarization with EMR and scheduling systems such as EPIC, PHS etc. (preferred)
- • Bi-lingual English/Spanish (preferred)
🏖️ Benefits
- • Partial Remote - 2 days/week required onsite
- • 10 Hours 4 days per week work schedule
- • Rotating Weekends
- • Opportunity to work at a Magnet(tm) Hospital recognized five times for nursing excellence
- • Employer recognized as among the 'Best Hospitals' by U.S. News & World Report for 23 consecutive years
- • Equal opportunity employer with comprehensive non-discrimination policy
Skills & Technologies
About Lehigh Valley Health Network, Inc.
Lehigh Valley Health Network is a regional, non-profit health system headquartered in Allentown, Pennsylvania. It operates eight hospital campuses, numerous outpatient centers and physician practices serving eastern Pennsylvania and western New Jersey. The network provides primary, specialty, acute and tertiary care, including Level I trauma, cancer, heart, pediatric and rehabilitation services, and houses a medical school campus in partnership with the University of South Florida. Employing over 20,000 clinicians, researchers and support staff, LVHN focuses on community health, innovation and value-based care delivery across its integrated delivery system.
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