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Security Engineer - Product Security

Job Overview

Location

Sydney, Australia

Job Type

Full-time

Category

Security Engineer

Date Posted

March 13, 2026

Full Job Description

đź“‹ Description

  • • Join Aircall, a rapidly growing, AI-powered customer communications unicorn, as a Security Engineer focused on Product Security. In this pivotal role, you will be instrumental in embedding security best practices throughout our software development lifecycle, ensuring that Aircall's innovative products are built and shipped with the highest level of security.
  • • You will collaborate closely with our talented engineering and product management teams, acting as a trusted advisor to identify potential risks early in the development process, proactively reduce vulnerabilities, and elevate the overall security posture of our platform.
  • • Your primary objective will be to champion and implement secure-by-design principles, ensuring that security is not an afterthought but an integral component of how our teams conceptualize, develop, test, and deploy software.
  • • This is a hands-on role where you will be actively involved in critical security activities, including conducting thorough threat modeling exercises to anticipate potential attack vectors and system weaknesses.
  • • You will lead the charge in vulnerability detection and remediation efforts, employing a variety of tools and techniques to identify security flaws and working diligently with development teams to implement effective solutions.
  • • A significant part of your responsibility will involve performing comprehensive security testing, including penetration testing, code reviews, and security audits, to validate the robustness of our applications.
  • • You will serve as a key partner to our engineers, translating complex security concepts into practical, actionable guidance that empowers them to build secure features efficiently.
  • • Your expertise will help teams maintain velocity while simultaneously raising the security bar, fostering a culture where security is a shared responsibility.
  • • A strong bias towards leveraging Artificial Intelligence (AI) to scale security efforts will be a key differentiator, enabling us to address security challenges more effectively and efficiently in a fast-paced environment.
  • • You will contribute to the development and refinement of security tools, frameworks, and processes, ensuring they are aligned with Aircall's growth and evolving threat landscape.
  • • This role offers a unique opportunity to make a tangible impact on a product used by over 22,000 companies worldwide, directly contributing to customer trust and Aircall's reputation as a secure and reliable communication platform.
  • • You will stay abreast of the latest security threats, vulnerabilities, and industry best practices, bringing this knowledge to bear in your daily work and sharing it across the organization.
  • • You will help mature our security practices, potentially contributing to areas like secure coding standards, security awareness training, and incident response planning.
  • • The ideal candidate will be passionate about building secure software and possess a deep understanding of common web application vulnerabilities and their mitigation strategies.
  • • You will be part of a dynamic, fast-moving, and execution-focused environment where your contributions will be visible and valued, fostering continuous learning and professional growth.
  • • This role is based in our London office, offering a chance to work within a globally distributed team that is ambitious and product-driven.
  • • You will be empowered to take ownership of security initiatives, driving them from conception to completion with autonomy and support.
  • • By joining Aircall, you become part of a company that is redefining customer communications through AI, and your role in product security is fundamental to our continued success and customer satisfaction.

Skills & Technologies

Onsite

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About Aircall Inc.

Aircall provides cloud-based phone systems for businesses, integrating voice, SMS, and call analytics with CRM and helpdesk tools like Salesforce and HubSpot. Its platform supports remote teams, scalable call centers, and real-time analytics, enabling companies to manage customer interactions without on-premise hardware. Founded in 2014, the company serves mid-market and enterprise clients across North America and Europe, emphasizing ease of deployment, API customization, and AI-driven insights to improve support and sales workflows.

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