Senior Partner Success Manager

Workato, Inc.

Job Overview

Location

Amsterdam, Netherlands

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Partner Success Manager at Workato, you will be the first regional hire in EMEA for the Partner Success department, playing a pivotal role in building and scaling the global function from the ground up. You will own a strategic portfolio of high-priority partners, including Global System Integrators (GSIs), large System Integrators (SIs), and priority boutique SIs, acting as their trusted advisor to drive maturity, scale, and joint customer success.
• Your day-to-day will involve building deep relationships with partner leadership, conducting Quarterly Business Reviews (QBRs), advising on practice structure and service offerings, guiding co-delivery motions, supporting deal pursuits, monitoring project health, and ensuring alignment between partners and internal teams such as Customer Success, Sales, and Professional Services. You will also serve as an internal advocate for your partners while maintaining accountability and customer-centricity.
• Workato is a leader in enterprise orchestration, trusted by 400,000+ global customers, recognized by Forbes’ Cloud 100, named a top enterprise startup by Business Insider, and ranked #1 for remote work by Quartz. The company fosters a flexible, trust-oriented culture that values innovation, ownership, and work-life balance, offering a dynamic environment where you can grow and make an impact.
• In this role, you will develop deep expertise in partner-led go-to-market strategies, enterprise SaaS delivery models, and cross-functional collaboration. You will have the opportunity to shape processes, influence partner success at scale, and grow into a leadership role as the EMEA function expands.

🎯 Requirements

• Proven experience in Partner Success, Professional Services, Customer Success, or related partner-facing roles in an Enterprise SaaS environment
• Demonstrated success in building or scaling delivery practices, including service offerings, pricing, sales motions, and project management
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs) and understanding partner-driven revenue models
• Strong technical fluency in iPaaS or enterprise orchestration concepts to assess delivery feasibility, timelines, and quality
• Excellent communication, relationship-building, and organizational skills, with comfort navigating ambiguity and driving execution

🏖️ Benefits

• Flexible, trust-oriented culture that empowers ownership and innovation
• Opportunity to be a foundational hire in EMEA and help scale a global function
• Access to a vibrant, dynamic work environment with emphasis on work-life balance
• Recognition as a top workplace (Forbes Cloud 100, Business Insider, Quartz #1 for remote work)
• Exposure to cutting-edge enterprise automation and AI-powered integration technology

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Workato, Inc.

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About Workato, Inc.

Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.

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