Senior Principal, Technical Program Management (Research & Development)

📋 Description

• • Senior Principal, Technical Program Management (Research & Development) at Twilio Inc., a remote US-based role leading strategic, complex, and multidisciplinary programs that significantly accelerate R&D’s business impact by setting program strategy and directing execution across Engineering and Product organizations.
• • Day to day, you will orchestrate technical strategy and multi-year roadmaps for high-impact programs, architect end-to-end execution frameworks, align cross-portfolio initiatives, partner with lead engineers to evaluate technical risks, define systems of accountability, anticipate ecosystem-wide impacts, scale R&D excellence through institutionalized frameworks, and mentor Principal TPMs and Engineering Leads to elevate technical risk management and decision-making velocity.
• • Twilio is a world-leading customer engagement platform empowering developers to build trusted, simple, and smart communication applications, operating with a remote-first culture, global inclusion, and a commitment to innovation, where AI supports hiring but decisions are made by real Twilions, and employees are encouraged to build positive community impact through volunteering and donations.
• • In this role, you will deepen your expertise in cloud-scale infrastructure, API-first design, and distributed systems; master executive storytelling and strategic influence at VP/SVP levels; build durable program frameworks that become Twilio-wide standards; and drive alignment across siloed domains to deliver sustainable, high-velocity engineering outcomes in a dynamic, scaled agile environment.