Senior Technology Solutions Professional

📋 Description

• • As a Senior Technology Solutions Professional at Humana Inc., you will play a pivotal role in shaping and executing IT business initiatives that directly impact the delivery of healthcare services to millions of members nationwide. Your strategic contributions will help bridge technology and business needs, ensuring that Humana’s digital infrastructure supports its mission of improving health outcomes and enhancing consumer experiences in a rapidly evolving healthcare landscape.
• • You will lead the analysis, design, and implementation of technology solutions for moderately complex to complex business challenges, acting as a trusted advisor to stakeholders across departments. Your work will involve evaluating current systems, identifying inefficiencies, and driving continuous improvement initiatives that enhance operational effectiveness, system reliability, and user satisfaction—all while maintaining alignment with Humana’s commitment to innovation and quality care.
• • Day to day, you will collaborate with business and functional stakeholders to gather requirements, translate needs into technical specifications, and recommend optimal solutions that balance performance, scalability, and cost. You will lead testing efforts to validate system functionality, oversee implementation timelines, and ensure seamless integration with existing platforms, exercising independent judgment in determining technical approaches and project methodologies.
• • You will monitor and assess the effectiveness of deployed solutions, using data and feedback to refine processes and drive ongoing optimization. Your role includes documenting procedures, training team members, and contributing to knowledge sharing that strengthens organizational capability in technology adoption and change management.
• • You will partner with cross-functional teams including IT, clinical operations, insurance services, and CenterWell healthcare divisions to ensure technology enablement supports both administrative efficiency and frontline care delivery. Your influence will extend to shaping departmental strategy by providing insights on emerging trends, risk mitigation, and opportunities for automation or modernization.
• • You will stay current with industry advancements in healthcare IT, including electronic health records (EHR), claims processing systems, and member engagement platforms, applying this knowledge to future-proof Humana’s technology roadmap.
• • About the team or company: Humana Inc. is a Fortune 500 healthcare leader dedicated to helping people achieve their best health through integrated insurance and care services. As part of a mission-driven organization, you’ll join a collaborative, values-based culture that prioritizes integrity, compassion, and innovation—where your work directly contributes to better health outcomes for Medicare and Medicaid members, families, veterans, and underserved communities.
• • In this role, you will develop deep expertise in healthcare technology systems, process improvement methodologies, and enterprise solution delivery. You’ll gain leadership experience in influencing stakeholders without direct authority, sharpen your strategic thinking, and build a portfolio of impactful projects that advance both your professional growth and Humana’s capacity to innovate in healthcare technology.