Strategic Underwriting Specialist

CrossCountry Mortgage, LLC

Job Overview

Location

Remote USA

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a flexible underwriting resource across multiple teams to maintain operational continuity during planned and unplanned staff absences, including vacation and leave.
• Absorb overflow loan volume from various underwriting teams to ensure production targets and service level agreements are consistently met.
• Review and update loan files post-closing to reflect changes, adjustments, or unresolved conditions requiring resolution.
• Identify and correct time-entry discrepancies and other administrative issues within Workday in coordination with team managers.
• Operate as a floater across diverse underwriting teams, adapting swiftly to varying pipelines, team structures, and lender-specific overlays.
• Underwrite loans across all agency product types—including Conventional, FHA, USDA, and VA—in strict compliance with investor guidelines, agency requirements, and company policies.
• Maintain clear, timely communication with the VP of Underwriting, team managers, and support staff regarding pipeline status, priority items, and potential bottlenecks.
• Uphold all quality standards and regulatory requirements aligned with the organization’s underwriting practices and compliance protocols.
• Work remotely with a reliable internet connection and maintain a professional home office environment conducive to productivity and confidentiality.
• Maintain availability during standard business hours with flexibility to accommodate peak production periods and occasional overtime as needed.
• Apply advanced knowledge of agency guidelines, AUS findings (DU/LP), and investor overlays to make accurate, timely underwriting decisions.
• Manage multiple concurrent underwriting pipelines across different teams while prioritizing workload based on urgency and complexity.
• Demonstrate exceptional attention to detail in every underwriting decision, ensuring accuracy, consistency, and compliance across all loan files.
• Communicate effectively and independently in a fully remote work environment with minimal supervision.
• Collaborate cross-functionally to ensure seamless transitions of loan files through the post-closing process and resolution of outstanding conditions.

🎯 Requirements

• 5+ years of front-line mortgage underwriting experience across all agency product types
• Active DE (Direct Endorsement), SAR (Staff Appraisal Reviewer), and LAPP (Lender Appraisal Processing Program) certifications
• Advanced knowledge of agency guidelines, AUS findings (DU/LP), and investor overlays
• Demonstrated proficiency in underwriting Conventional, FHA, USDA, and VA loan products
• Experience working in a high-volume, dynamic production environment
• Excellent communication skills and ability to work independently in a remote environment

🏖️ Benefits

• Competitive compensation plan
• Robust benefits package including medical, dental, and vision coverage
• 401K plan
• Company-provided short-term disability
• Employee assistance program
• Wellness program

Skills & Technologies

Remote

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CrossCountry Mortgage, LLC

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About CrossCountry Mortgage, LLC

CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.

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