Job Overview
Location
Costa Rica
Job Type
Full-time
Category
Product Management
Date Posted
June 19, 2026
Full Job Description
đź“‹ Description
- • Lead a team of QA engineers in designing, implementing, and executing comprehensive test strategies for enterprise AI-driven products built on the HelixAI platform.
- • Define and enforce quality standards across all phases of the software development lifecycle, ensuring reliability, scalability, and performance of AI-native applications.
- • Collaborate directly with cross-functional engineering teams, product managers, and data scientists to integrate quality assurance practices into agile delivery pipelines.
- • Architect and maintain automated test frameworks using modern tools and technologies to enable continuous testing and rapid feedback loops in CI/CD environments.
- • Drive the adoption of shift-left testing practices to identify defects earlier in development, reducing technical debt and accelerating time-to-market.
- • Mentor and coach junior QA engineers, fostering a culture of technical excellence, ownership, and continuous learning within the QA team.
- • Evaluate and recommend new testing tools, methodologies, and best practices to improve test coverage, efficiency, and defect detection rates.
- • Analyze test results and quality metrics to provide actionable insights to stakeholders, influencing product roadmap decisions and release readiness.
- • Ensure compliance with industry-specific quality requirements in regulated domains such as healthcare and financial services.
- • Partner with DevOps and infrastructure teams to configure and optimize test environments that mirror production systems for accurate validation.
- • Champion end-to-end test automation for AI models, including data validation, model performance monitoring, and drift detection.
- • Represent QA engineering in sprint planning, backlog refinement, and release retrospectives, advocating for quality as a shared responsibility.
- • Document and standardize QA processes, test cases, and defect management workflows to ensure consistency across global Helix Pods.
- • Stay current with emerging trends in AI testing, including generative AI validation, ethical AI auditing, and explainability testing.
- • Communicate complex technical quality issues clearly to both technical and non-technical stakeholders, enabling informed decision-making.
- • Lead root cause analysis for critical production defects and implement preventive measures to avoid recurrence.
- • Ensure all testing activities align with 3Pillar’s Helix Pods delivery model, enabling portable, open, and sustainable AI solutions for clients in financial services, healthcare, media, and technology.
🎯 Requirements
- • Proven experience as a Technical Lead or Senior QA Engineer in enterprise software or AI product development
- • Strong hands-on expertise in automated testing frameworks (e.g., Selenium, Cypress, Playwright, or similar)
- • Demonstrated ability to design and implement CI/CD-integrated test automation pipelines
- • Experience leading QA teams in agile environments with distributed or global teams
- • Deep understanding of testing AI/ML systems, including data validation, model performance, and bias detection
- • Familiarity with regulated industries such as healthcare or financial services and associated compliance requirements
🏖️ Benefits
- • Opportunity to work on cutting-edge AI transformation projects with global enterprise clients
- • Collaborative, innovation-driven culture centered on the HelixAI platform and Helix Pods delivery model
- • Professional growth through mentorship and exposure to diverse industries including healthcare, finance, and media
- • Support for continuous learning and adoption of emerging QA and AI testing technologies
Skills & Technologies
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About 3Pillar Global, Inc.
3Pillar Global is a product development services company that designs, builds, and scales digital products for enterprises and growth-stage firms. Combining software engineering, product strategy, and data expertise, the company delivers cloud-native applications, platforms, and analytics solutions across fintech, healthtech, media, and information services. Headquartered in Fairfax, Virginia, with global delivery centers in Latin America and India, 3Pillar operates distributed agile teams that integrate with client organizations to accelerate innovation, reduce time-to-market, and modernize legacy systems through continuous product lifecycle management.
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