Botcrew GmbH

About Botcrew GmbH

Botcrew GmbH, headquartered in Frankfurt am Main, Germany, is a conversational AI agency that designs, builds and maintains custom chatbots, voice assistants and digital assistants for enterprises. Founded in 2016, the company combines natural-language processing, machine-learning and enterprise system integration to automate customer service, HR, IT helpdesk and e-commerce interactions across web, mobile, WhatsApp, Facebook Messenger, Amazon Alexa and Google Assistant channels. Its services span strategy, UX design, software engineering, analytics and 24/7 managed operations, serving clients in finance, insurance, utilities and retail throughout the DACH region and beyond.