Job Overview
Location
Montreal, California, Canada
Job Type
Full-time
Category
Marketing
Date Posted
March 4, 2026
Full Job Description
📋 Description
- • VO2 Group, a leading independent French tech and digital consulting firm with a global presence across Paris, Montreal, Shanghai, New York, and Geneva, is seeking a highly skilled Salesforce Lead specializing in Clienteling Solutions to join our dynamic team in Montreal, Canada.
- • As a Premium Salesforce partner and a recognized leader in innovation and growth, VO2 Group is dedicated to shaping the future of customer and corporate experiences. We partner with iconic international brands, guiding them from strategic conception and innovation through to large-scale execution, leveraging our deep expertise in business, technology, data, and AI.
- • This role is pivotal in driving the success of our clients by architecting and implementing cutting-edge Salesforce solutions focused on clienteling. You will be instrumental in transforming how our clients engage with their customers, fostering deeper relationships, and driving loyalty through personalized experiences.
- • The Salesforce Lead will be responsible for the end-to-end delivery of clienteling solutions on the Salesforce platform. This includes understanding client business needs, translating them into technical requirements, designing robust and scalable solutions, and overseeing their implementation and deployment.
- • You will work closely with cross-functional teams, including business analysts, developers, project managers, and client stakeholders, to ensure the successful integration of Salesforce clienteling strategies into broader business objectives.
- • Key responsibilities will involve leading the design and configuration of Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud) with a specific focus on clienteling functionalities, such as customer segmentation, personalized communication, loyalty programs, and customer journey mapping.
- • You will be expected to provide expert guidance on best practices for clienteling within the Salesforce ecosystem, staying abreast of the latest Salesforce features, releases, and industry trends.
- • This role requires a strategic thinker who can not only design technical solutions but also advise clients on how to leverage Salesforce to achieve their business goals related to customer engagement and retention.
- • You will play a crucial role in pre-sales activities, including solution demonstrations, proposal development, and client presentations, showcasing VO2 Group's capabilities in Salesforce clienteling.
- • Mentoring and guiding junior consultants and developers within the team will also be a key aspect of this leadership position, fostering a culture of continuous learning and technical excellence.
- • The ideal candidate will possess a deep understanding of customer relationship management (CRM) principles and their application in driving customer loyalty and lifetime value.
- • You will be responsible for ensuring the quality and integrity of the solutions delivered, adhering to VO2 Group's high standards and Salesforce's best practices.
- • This is an exceptional opportunity to make a significant impact on major international brands, working within a supportive and innovative environment that champions "Responsible and Sustainable Tech" and gender equality.
- • VO2 Group is committed to fostering a positive and inclusive workplace, as evidenced by our gender parity founding principle, 45% women in our teams, and our recognition as an Impact Company.
- • Join a team that is passionate about technology and its potential to create positive change, contributing to our mission of delivering the "Bright Side of Tech."
- • The role demands strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and develop effective solutions.
- • You will be a key contributor to the growth of our Salesforce practice, particularly in the specialized area of clienteling solutions, helping to shape our offerings and client engagements.
- • Collaboration with sales and account management teams to identify new opportunities and expand our Salesforce clienteling services will be essential.
- • Ensuring client satisfaction through effective project management, clear communication, and the delivery of high-quality, impactful solutions is paramount.
- • This position offers the chance to work on diverse and challenging projects for globally recognized clients, providing continuous professional development and career advancement opportunities within a rapidly growing organization.
- • The successful candidate will be a proactive leader, capable of driving initiatives, influencing stakeholders, and delivering exceptional results in a fast-paced consulting environment.
- • You will be at the forefront of leveraging Salesforce technology to create unparalleled customer experiences, directly contributing to the success and growth of our clients.
- • This role is ideal for a seasoned Salesforce professional with a passion for clienteling and a desire to lead and innovate.
- • We are looking for someone who embodies our values of innovation, collaboration, and positive impact.
- • The ability to manage multiple projects simultaneously and prioritize effectively will be critical for success in this role.
- • You will be a trusted advisor to our clients, providing strategic insights and technical expertise to optimize their clienteling strategies.
- • This is a unique opportunity to shape the future of customer engagement for leading brands, working with a company that is recognized for its leadership in innovation and responsible tech practices.
- • The role requires a strong understanding of the Salesforce platform's capabilities and limitations, particularly as they apply to customer loyalty and retention programs.
- • You will be expected to contribute to the development of reusable assets and best practices within the VO2 Group Salesforce practice.
- • This position is based in Montreal, Canada, and requires candidates to be located in Quebec.
🎯 Requirements
- • Proven experience as a Salesforce Lead or Senior Consultant with a strong focus on clienteling solutions.
- • Deep understanding of Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud, with specific expertise in clienteling functionalities (e.g., customer segmentation, loyalty programs, personalized journeys).
- • Experience in solution design, configuration, and implementation of Salesforce projects, including data migration and integration.
- • Excellent communication, presentation, and client-facing skills, with the ability to translate complex technical concepts into business value.
- • Strong analytical and problem-solving abilities, with a track record of successfully delivering complex Salesforce projects.
🏖️ Benefits
- • Competitive salary and performance-based bonuses.
- • Comprehensive health and dental insurance.
- • Opportunities for professional development and Salesforce certifications.
- • A dynamic and collaborative work environment within a leading global consulting firm.
- • Participation in impactful projects for iconic international brands.
Skills & Technologies
Senior
Onsite
About VO2 Group
VO2 Group is a technology consultancy and digital services company that helps enterprises accelerate cloud adoption, modernize applications, and improve data and analytics capabilities. It offers end-to-end solutions spanning strategy, engineering, managed services, and talent augmentation across AWS, Azure, and Google Cloud. Founded in 2014 and headquartered in Montreal, the firm serves financial services, retail, and public-sector clients in North America and Europe, focusing on measurable outcomes, security, and operational excellence.
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