Job Overview
Location
Toronto, ON
Job Type
Full-time
Category
Sales
Date Posted
June 30, 2026
Full Job Description
đź“‹ Description
- • As an Account Executive, Expansion for 7shifts’ SMB segment, you will build relationships with high-potential restaurant customers and engage them at key moments in their journey to drive product adoption, retention, and revenue growth.
- • You will manage a dynamic book of SMB customers, using usage data, firmographics, and tech stack insights to identify expansion opportunities, run consultative discovery and value-based demos, and own a pipeline of upsells, add-ons, and location growth to hit MRR targets.
- • 7shifts is a scheduling and payroll platform serving over 55,000 restaurants, with a mission to simplify team management and improve performance through connected, engaged teams, backed by Series C funding and recognized as a top workplace in North America.
- • In this role, you will develop strategic advisory skills, master data-driven sales motions using AI and CRM tools, deepen your expertise in restaurant technology, and grow your impact by influencing product and marketing through customer insights—all while advancing your career in a high-growth SaaS environment.
🎯 Requirements
- • Experience in a high-volume, quota-carrying tech sales role (e.g., Account Executive, Expansion Account Executive, Account Manager, Customer Success Manager) with a strong track record of hitting or exceeding targets
- • Proven ability to uncover customer needs through deep discovery and drive value-based expansion within existing accounts
- • Strong proficiency in using sales tools and data to prioritize opportunities, manage pipeline, including a CRM (e.g. Salesforce), and ideally a customer success platform (e.g. Gainsight, Vitally, ChurnZero)
- • Proficiency in utilizing AI tools to drive efficiency in day-to-day operations, including automating repeatable workflows and increasing productivity
- • Adaptability and resilience in a fast-paced, evolving environment, with a willingness to learn and continuously improve
- • Experience in or exposure to restaurant tech (e.g., POS, ATS, payroll, online ordering, reservations, inventory management) or familiarity with restaurant operations, industry trends, and best practices
🏖️ Benefits
- • Access to health and dental benefits, lifestyle spending accounts, and a flexible parental leave program
- • Hybrid work flexibility with offices in Saskatoon and Toronto, plus a flexible vacation policy and the '90 Day Shift' program allowing remote work from almost anywhere
- • Provided with the latest Apple tech, home office setup, and 7shifts swag to support success from day one
- • Opportunities for professional growth through coaching, feedback, development planning, and internal advancement
- • Equity participation as a Series C VC-backed SaaS company, sharing in the success you help create
- • Recognition as one of the best workplaces in North America, with a culture of collaboration, shared wins, and team offsites like Sparks
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About 7shifts Inc.
7shifts provides cloud-based labor management software for restaurants. The platform integrates scheduling, time-clocking, communication, and payroll tools, enabling multi-unit operators to forecast labor demand, control costs, and maintain compliance. Founded in 2014, the company delivers mobile-first workflows that let managers build schedules, track attendance, and engage staff while syncing data with point-of-sale and payroll systems. Features include demand forecasting, tip pooling, task management, and AI-driven analytics, serving quick-service, fast-casual, and full-service brands across North America, Australia, and Europe.
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