Account Manager - ANZ

📋 Description

• • At Billups, we are revolutionizing the Out-of-Home (OOH) advertising landscape by leveraging patented technology, proprietary AI, and a global team of over 400 professionals. Our mission is to empower brands to connect with audiences in physical spaces with unprecedented precision, intelligence, and impact. We foster a culture of rapid innovation, bold thinking, and deep collaboration. As a fiercely independent company with a presence in over 20 countries, we are committed to backing smart ideas with robust data, cutting-edge technology, and unwavering trust. We believe in fostering professional and personal growth, investing in our talent, and celebrating our people.
• • This Account Manager role is specifically designed for an individual with a deep understanding of the New Zealand OOH and advertising industry. Operating remotely within New Zealand, you will receive consistent support from our Australia-based leadership team. This position necessitates travel to Australia for collaborative ANZ sessions and will also involve regular visits from the Australian leadership team to New Zealand for ongoing support and strategic alignment.
• • As an Account Manager, you will be instrumental in managing and nurturing client relationships, ensuring the successful execution of OOH media campaigns, and contributing to the growth of Billups' presence in the ANZ market. Your responsibilities will span across media planning and buying, meticulous project management, and contributing to thought leadership within the industry.
• • *Media Planning & Buying:**
• • You will be the primary point of contact for day-to-day client interactions, providing exceptional service and support to managers and the wider team. Your proactive approach will be crucial in handling client inquiries and contributing to the growth of client and agency businesses by consistently delivering against strategic objectives and key performance indicators (KPIs).
• • A fundamental aspect of this role is developing and maintaining a thorough understanding of your clients' overarching strategies, business objectives, and the specific KPIs that Billups is tasked with delivering.
• • You will actively support the Client Development function by creating or facilitating access to essential materials and content required for client engagement and campaign planning.
• • Demonstrating a strong grasp of the end-to-end media planning and buying process is essential. This includes taking ownership of small to mid-level plan development and execution, skillfully negotiating with media owners, and cultivating robust relationships with both media owners and clients.
• • You will be responsible for managing client relationships effectively, operating with a high level of autonomy while receiving strategic oversight from your line manager.
• • *Project Management:**
• • You will play a key role in maintaining the integrity and accessibility of our shared file drive systems, ensuring all documents and content are meticulously organized, appropriately saved, and consistently updated.
• • Compile, organize, and maintain comprehensive and accurate campaign files, including buy specifications, client presentations (decks), and Proof of Posting (POP) documentation.
• • You will be accountable for the timely activation of media campaigns for your designated clients. This involves diligently tracking campaign start dates, ensuring all necessary components are prepared for launch, and liaising with relevant vendors to manage artwork delivery and approval processes.
• • Assist in the crucial task of campaign reporting for your clients. This includes accessing Proof of Posting (POP) and Campaign Attribution data, and ensuring this information is delivered to clients and/or their agencies promptly and efficiently.
• • Uphold consistency and accuracy in all your work by diligently adopting and utilizing appropriate templates and guidelines, thereby contributing to operational excellence as an individual contributor.
• • *Thought Leadership & Industry Engagement:**
• • Continuously develop and enhance your industry knowledge through active participation in meetings and events, engaging with company-provided training programs, conducting site visits to OOH locations, and actively participating in Billups' internal communication platforms.
• • Proactively share valuable insights, knowledge, and best practices with the wider team and across the business, fostering a collaborative learning environment.
• • Act as a brand advocate, championing and implementing Billups' regional mission, vision, purpose, strategies, and service offerings across all your client interactions and engagements.
• • Contribute to the overall strategic direction by identifying opportunities for innovation and improvement within the OOH media space and reporting these back to leadership.
• • Build and maintain a strong professional network within the New Zealand advertising and OOH industry, representing Billups at relevant industry events and forums.
• • Stay abreast of emerging trends, technologies, and competitive activities within the OOH sector and broader media landscape, providing valuable market intelligence.
• • Support the development of new business proposals and pitches by contributing relevant OOH expertise and market insights.
• • Foster a culture of continuous improvement by seeking feedback and actively implementing suggestions for enhancing client service and campaign effectiveness.
• • Embrace and promote Billups' core values in all aspects of your work, embodying the company's commitment to innovation, integrity, and client success.
• • Develop a deep understanding of Billups' proprietary technology and AI capabilities, and effectively communicate their value proposition to clients and partners.
• • Contribute to the creation of case studies and success stories that highlight the impact of Billups' solutions for clients in the ANZ region.
• • Proactively identify opportunities to upsell or cross-sell Billups' services to existing clients based on their evolving needs and strategic goals.
• • Ensure all client communications and deliverables are of the highest professional standard, reflecting Billups' commitment to excellence.