Job Overview
Location
San Francisco, California, USA
Job Type
Full-time
Category
Account Manager
Date Posted
February 24, 2026
Full Job Description
đź“‹ Description
- • As an Account Manager at Real Chemistry, you will be at the forefront of transforming healthcare by managing and nurturing client relationships within the dynamic pharmaceutical, biotechnology, medical device, and health IT sectors.
- • This pivotal role involves overseeing 3-4 key accounts, ensuring exceptional client service and driving the successful execution of communication and marketing strategies.
- • You will collaborate closely with account associates, senior management, and project management teams to deliver flawless, timely project outcomes and maintain high-touch client communications.
- • A core responsibility is active participation in the development of clients’ marketing strategies and tactics, working cross-functionally with internal stakeholders to achieve consensus on scope and approach.
- • You will contribute significantly to overall account development, including resource allocation, fiscal performance monitoring, and identifying opportunities for account growth.
- • The role requires proactive support for day-to-day client interactions, efficiently managing ad hoc requests and ensuring the smooth delivery of planned activities and materials.
- • You will be instrumental in drafting essential client-facing documents, including scope of works, contracts, presentations, creative briefs, and various PR and marketing collateral.
- • Ensuring client feedback is effectively gathered, understood, and integrated into deliverables and internal processes is crucial for maintaining client satisfaction and project success.
- • You will be responsible for meticulously documenting project status and communicating essential information to all stakeholders, ensuring projects progress smoothly along critical paths.
- • This includes setting up client meetings, providing clear agendas, and distributing comprehensive contact reports to maintain alignment and transparency.
- • A key aspect of the role is the ability to independently lead client calls and meetings, demonstrating confidence and expertise in client interactions.
- • Financial management of accounts is paramount; you will be responsible for tracking budgets, processing invoices, and managing purchase orders to ensure fiscal responsibility.
- • You will embody Real Chemistry’s core values: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”, fostering a collaborative and results-driven environment.
- • Adaptability and resilience are essential, as you will navigate a growing and evolving agency landscape, adjusting scope, responsibilities, and focus as needed.
- • Proactiveness, drive, and resourcefulness are key attributes, coupled with strong prioritization skills and a keen interest in analyzing data to inform strategies.
- • As a highly organized self-starter, you will be comfortable working independently while also thriving under tight deadlines.
- • You will possess a strong attention to detail, managing multiple tasks effectively based on shifting priorities.
- • An independent mindset, coupled with the confidence to take ownership of asset and material development, is vital, balanced with a collaborative spirit.
- • A professional presence, a sense of urgency, and a dedicated client service orientation will define your interactions.
- • You will possess the confidence to manage upward, effectively communicating potential deadline challenges or foreseeable issues to management.
- • High energy levels are required to thrive in a fast-paced, dynamic, and evolving work environment.
- • A demonstrated strong work ethic, with a proven track record of fulfilling client requests with high-quality deliverables, delivered on schedule and within budget, is expected.
- • A solid understanding of social media vehicles and comfort in managing and drafting communications across these platforms is beneficial.
- • Exceptional written and oral communication skills, including strong presentation abilities, are essential for success in this role.
- • Proficiency in Microsoft Office Suite, particularly PowerPoint, Word, and Excel, is required for daily tasks and client-facing materials.
- • Excellent business communication capabilities, encompassing both informal and formal presentations and writing, are necessary, including confident public speaking to clients, vendors, and affiliates.
- • The ability to mentor junior staff and delegate tasks effectively to meet project deadlines will contribute to team success.
- • You will be adept at communicating project updates, scopes, and recommendations clearly and concisely to clients.
- • Developing project scopes and client/vendor contracts will be a key part of your responsibilities.
- • Demonstrated experience with media monitoring and research, and the capacity to undertake projects with minimal supervision, are valuable assets.
- • This role offers a unique opportunity to contribute to making healthcare what it should be, working with leading organizations and making a tangible impact.
🎯 Requirements
- • Proven experience in account management or client services, preferably within the healthcare communications, pharmaceutical, biotechnology, medical devices, or health IT industries.
- • Strong understanding of marketing strategies, tactics, and project execution within an agency setting.
- • Excellent communication, presentation, and interpersonal skills, with the ability to manage client relationships effectively.
- • Highly organized with exceptional attention to detail, capable of managing multiple priorities and deadlines in a fast-paced environment.
- • Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and familiarity with social media platforms.
🏖️ Benefits
- • Comprehensive benefit program tailored to your region, including options for private medical, dental, and vision plans.
- • Support for future savings.
- • Access to mental wellness coaching and support.
- • Access to over 13,000 online classes with LinkedIn Learning.
- • Generous holiday and paid time off.
- • Opportunities for in-office collaboration and team meetings (for those within an hour of an office location).
- • Quarterly in-person gatherings for regional remote teams to foster collaboration, culture, and learning.
Skills & Technologies
Remote
$60k-71k
About Real Chemistry LLC
Real Chemistry is a healthcare-focused commercialization partner providing data-driven strategy, medical communications, advertising, patient engagement, and technology solutions to pharmaceutical and biotech companies. It integrates clinical and commercial data to accelerate product launches, improve patient access, and enhance health outcomes. Services span market access consulting, medical affairs, omnichannel marketing, and AI-enabled analytics, supporting brands from clinical development through post-launch. Founded in 2001 and headquartered in San Francisco with global offices, Real Chemistry employs over 2,000 professionals serving more than 1,000 life-science clients worldwide.
