AI Forward Deployed Engineer

📋 Description

• • Join Magical as a founding member and become a pivotal force in shaping the future of work through our groundbreaking agentic AI platform. We are revolutionizing how organizations operate by deploying AI employees to automate repetitive and time-consuming workflows. This allows teams to regain focus, accelerate their pace, and achieve superior outcomes, particularly in critical sectors like healthcare where improving patient care is paramount. The transition to agentic work is not just a trend; it's an inevitable evolution, and Magical is at the forefront of this transformation.
• • As an AI Forward Deployed Engineer, you will be instrumental in designing and orchestrating sophisticated agentic workflows. This involves a unique blend of advanced AI prompting techniques and the strategic utilization of Magical's proprietary multi-agent platform. Your expertise will extend the platform's capabilities to address and solve complex, customer-specific challenges, demonstrating the tangible value of our AI solutions.
• • You will serve as a critical technical liaison, acting as the bridge between our valued customers and Magical's product and engineering teams. This role demands a keen ability to capture nuanced, real-world feedback from client deployments and translate it into actionable insights for platform enhancements and future development. Your contributions will directly influence the evolution of our technology.
• • A significant aspect of your role will involve diagnosing and resolving intricate issues that may arise across various deployments, integrations, and performance optimizations. Ensuring the unwavering reliability and seamless operation of our AI agents in high-stakes environments, such as healthcare systems, is a top priority. Your problem-solving skills will be essential in maintaining trust and efficacy.
• • Beyond direct customer engagement, you will play a key role in shaping our internal operational playbook. This includes the proactive development of essential tools, comprehensive documentation, and robust reference implementations. These assets will be crucial for accelerating future customer rollouts, ensuring consistency, and scaling Magical's multi-agent ecosystem effectively.
• • This is a unique opportunity to work alongside a small, dedicated, and relentlessly driven team that is constantly pushing the boundaries of what's possible with artificial intelligence. We are backed by a prestigious group of investors who have supported industry pioneers like OpenAI, Anthropic, Huggingface, and Notion, including prominent firms such as Greylock, Coatue, Altman Capital, and Lightspeed. Our financial runway is substantial, our ambition is sky-high, and the market opportunity is vast and largely untapped.
• • We are seeking individuals who possess a deep curiosity about the rapidly evolving fields of AI prompting, multi-agent systems, and automation. While prior experience in these specific areas is advantageous, we highly value candidates with strong foundational engineering principles and a demonstrated capacity for rapid learning. Your fundamental understanding and eagerness to dive deep will be key to your success.
• • A strong bias towards action is essential. We believe in the power of 'show, don't tell' and expect team members to be proactive, hands-on, and willing to do whatever it takes to achieve our ambitious goals. This means embracing challenges, iterating quickly, and demonstrating tangible progress.
• • You must possess a strong sense of agency and ownership. The ability to effectively prioritize tasks, identify roadblocks, and unblock yourself with minimal external guidance is crucial. This role requires self-starters who can navigate ambiguity and drive initiatives forward independently.
• • We thrive in an early-stage environment characterized by dynamic change and the exciting challenge of defining new processes. If you are energized by the prospect of building the playbook from the ground up rather than simply following existing structures, you will find this role incredibly rewarding. Your contributions will directly shape our methodologies and best practices.
• • This position offers the chance to be an integral part of a fast-growing, highly ambitious company from its foundational stages. You will be at the cutting edge of AI innovation, working with a modern technology stack and the latest tools designed to empower you to do your best work. We foster a collaborative and supportive environment where your impact will be immediate and significant.