AI Red Team Delivery Manager (United States)

📋 Description

• • As the AI Red Team Delivery Manager at Lakera, you will be instrumental in scaling and elevating the delivery of our cutting-edge AI red teaming services. This is a pivotal, hands-on leadership role where you will assume ownership of the entire service delivery lifecycle, from initial client engagement to final report dissemination. Your primary focus will be on ensuring our customers receive exceptionally rigorous, high-quality AI security assessments that yield clear, actionable insights and tangible outcomes.
• • You will act as the crucial connective tissue between our elite red team of offensive security engineers and our valued clientele. This involves actively participating in client kick-off meetings, providing expert support during technical deep-dive sessions, and presenting findings during executive readouts. Your proactive engagement will ensure that each engagement progresses smoothly and efficiently, from the initial scoping phase through to the successful completion of the delivery.
• • A significant aspect of your role will be to shape and refine our AI red teaming methodologies. By staying abreast of the latest adversarial AI techniques and emerging threats, you will contribute to maintaining Lakera's position at the forefront of AI security. Your efforts will be key in building a scalable, high-impact professional services practice that can meet the growing demands of the AI security landscape.
• • Collaboration is key. You will work in close partnership with our Engineering, Sales, and Customer Success teams. This cross-functional synergy is essential to guarantee that Lakera consistently delivers an exceptional client experience. Furthermore, your contributions will directly advance the state of the art in adversarial AI testing, pushing the boundaries of what's possible in AI security.
• • Your unique blend of deep offensive security expertise, proven leadership capabilities, and genuine customer empathy will be vital in defining how AI security services are delivered at scale. You will be a key architect in building a robust and reliable service offering that our clients can depend on.
• • **Key Responsibilities and Contributions:**
• • **End-to-End Engagement Ownership:** Take full accountability for the complete lifecycle of AI red teaming engagements, encompassing everything from initial scoping and planning to the final delivery of comprehensive assessment reports.
• • **Primary Customer Liaison:** Serve as the main point of contact for customers throughout active engagements, fostering clear communication, maintaining project momentum, and building unwavering trust.
• • **Strategic Partnership with Clients:** Collaborate closely with customers to meticulously define AI-specific testing objectives, develop relevant threat models, and establish clear, measurable success criteria for each engagement.
• • **Intelligent Assignment Structuring:** Skillfully structure red team assignments by considering the unique AI system architecture, the specific types of models being tested, the complexity of agentic systems, and the specialized skillsets of individual engineers.
• • **Active Engagement Support:** Attend and provide critical support to red team engineers during vital customer interactions, including initial kick-off meetings, in-depth technical deep dives, and executive-level report readouts.
• • **Rigorous Report Quality Assurance:** Conduct thorough quality assurance checks on all assessment reports prior to customer delivery, ensuring absolute technical accuracy, exceptional clarity, and the provision of truly actionable findings.
• • **Establish and Uphold Quality Standards:** Define, implement, and maintain high-level quality standards across all deliverables, methodologies, and reporting templates to ensure consistency and excellence.
• • **Team Mentorship and Development:** Actively mentor and develop the skills of the engineers on the red team. Identify individual skill gaps and proactively create structured development plans to foster professional growth and enhance team capabilities.
• • **Methodology Evolution:** Drive the continuous evolution of AI red teaming methodologies by integrating learnings from real-world engagements and incorporating the latest emerging attack techniques and threat intelligence.
• • **Scalable Process Development:** Build and refine scalable delivery processes that effectively support business growth, enable accurate utilization tracking, and facilitate robust capacity planning.
• • **Cross-Functional Coordination:** Coordinate seamlessly with Sales and Customer Success teams to ensure clear pipeline visibility, accurate forecasting, and proactive engagement readiness.
• • **Driving Innovation:** Contribute to the development of new testing techniques and services that address the evolving landscape of AI threats and vulnerabilities.
• • **Client Education:** Educate clients on AI security risks and best practices, empowering them to better secure their AI deployments.
• • **Thought Leadership:** Contribute to internal knowledge sharing and potentially external thought leadership on AI security best practices and red teaming methodologies.
• • **Process Improvement:** Continuously seek opportunities to improve delivery processes, enhance efficiency, and elevate the overall quality of our services.
• • **Risk Assessment Refinement:** Assist in refining the risk assessment frameworks specific to AI systems, ensuring our methodologies are comprehensive and aligned with industry best practices.
• • **Tooling and Automation:** Identify opportunities for tooling and automation to enhance the efficiency and effectiveness of red teaming operations.
• • **Feedback Integration:** Establish mechanisms for integrating customer and internal feedback to drive continuous improvement in service delivery and methodology.
• • **Performance Metrics:** Develop and track key performance indicators (KPIs) for the red team delivery function to measure success and identify areas for improvement.
• • **Onboarding Excellence:** Ensure a smooth and effective onboarding process for new clients and new red team members.
• • **Knowledge Management:** Contribute to building and maintaining a robust knowledge base of AI vulnerabilities, attack vectors, and mitigation strategies.
• • **Strategic Alignment:** Ensure red teaming activities are strategically aligned with Lakera's overall product roadmap and business objectives.
• • **Emerging Technology Assessment:** Proactively assess the security implications of emerging AI technologies and develop appropriate red teaming strategies.
• • **Client Success Enablement:** Work with Customer Success to ensure clients are deriving maximum value from their red teaming engagements and understand how to act on the findings.
• • **Building a World-Class Practice:** Ultimately, your work will be instrumental in building and scaling a world-class AI red teaming professional services practice that is recognized for its quality, innovation, and impact.