Associate Partner Success Manager

📋 Description

• • As an Associate Partner Success Manager at Progressive Leasing LLC, you will play a pivotal role in nurturing and expanding our relationships with retail partners, ensuring their seamless integration and ongoing success with our innovative lease-to-own solutions.
• • This remote position offers the flexibility to work from anywhere in the continental US or from our corporate office in Utah, providing a dynamic work environment within a leading FinTech company.
• • You will be instrumental in driving market share and sell-through for our clients by developing and executing effective sales, marketing, and operational strategies.
• • Your primary focus will be on supporting our retail partners, enabling them to leverage our web-based lease-to-own finance technology to deliver a fast, robust, and seamless customer experience, ultimately boosting their bottom line and contributing to our mutual growth.
• • A key responsibility will be aligning sales resources for retail partners, which includes recommending the appropriate ordering of essential marketing materials such as Point-of-Purchase (POP) displays and other collateral.
• • You will be tasked with executing comprehensive rollout plans and activation strategies for newly acquired retail partners, ensuring a smooth and successful launch.
• • The role involves coordinating the entire onboarding process for new retail partners, a multifaceted task that includes distributing welcome letters, meticulously updating retail partner information within Salesforce, managing application setups, configuring and training partners on ProgCentral, and overseeing the ordering of marketing materials.
• • You will act as a crucial point of contact for investigating and troubleshooting escalated issues related to lease transactions, funding, and credit adjustments for key retail partners, requiring a proactive and problem-solving approach.
• • A significant part of your role will involve reporting on retailer health, assessing e-commerce potential, and managing compliance remediation efforts. These insights will be shared with field sales teams to empower them to enhance Gross Merchandise Volume (GMV) performance.
• • You will contribute to a culture of innovation and continuous improvement, identifying opportunities to enhance partner experience and operational efficiency.
• • This position requires a business-to-business focused professional adept at providing solutions to a diverse range of challenges, thinking creatively, and engaging in crucial conversations with confidence.
• • Building and maintaining impactful relationships with both internal stakeholders and external partners will be essential for driving sales and ensuring partner satisfaction.
• • You will be expected to understand and articulate the value proposition of Progressive Leasing's solutions to retail partners, helping them understand how our technology can enhance their customer offerings and revenue streams.
• • The role demands exceptional organizational and time management skills to juggle multiple priorities and partner accounts effectively.
• • You will need to demonstrate superior interpersonal, oral, and written communication skills to effectively interact with a wide range of individuals and stakeholders.
• • Proficiency in the Microsoft Office Suite is necessary for daily tasks, including reporting, communication, and data management.
• • The ability to make independent decisions based on standard operating procedures and past experience, while also knowing when to escalate issues to leadership, is a critical aspect of this role.
• • You will be an integral part of a dedicated sales organization committed to developing and executing winning strategies in a fun and engaging environment.
• • This is an opportunity to join a company that rewards passion, tenacity, innovation, and diligence, offering challenging opportunities for professional development and growth.
• • You will contribute to a mission-driven company that values inclusive collaboration and provides ample opportunities for personal and professional advancement.
• • The company's commitment to FinTech innovation and its position as an industry leader provide a stable and exciting platform for career growth.
• • You will be empowered to bring your creativity and proficiency to rally support for ideas that advance our initiatives and drive the company forward.