Job Overview
Location
San Antonio Home Office I
Job Type
Full-time
Category
Data Science
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • Develops and maintains an understanding of overall complex business functions with in-depth knowledge of specific areas/functions and related activities.
- • Provides expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes.
- • Provides operational support on current complex processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
- • Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
- • Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
- • Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.
- • Maintains broad business knowledge, stays current on key business strategies & initiatives and identifies opportunities for support and enablement.
- • Assists with the documentation of new and revised departmental procedures.
- • Gathers information for complex processes, analyzes data and trends, identifies root causes, and develops work products.
- • Serves as a resource to team members on escalated issues of a routine nature.
- • Reviews and analyzes reports and provides recommendations to improve matrix and reporting controls.
- • Develops and analyzes additional ad-hoc reports as needed by Management and or Regulatory Agencies.
- • Contributes on policies, standards, risk management and controls related to relevant processes.
- • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
🎯 Requirements
- • Bachelor's degree; OR 4 years of relevant education and/or experience.
- • 3 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
- • Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
- • Knowledge of business operations and systems/business requirements processes.
- • Experience facilitating and driving collaboration to common understanding of business requirements and driving standard association wide business processes.
- • Experience with business intelligence tools, such as Tableau, Microsoft Power BI, Google Analytics.
- • Experience with data analysis and programming tools, such as SQL, Python and R.
🏖️ Benefits
- • Comprehensive medical, dental and vision plans.
- • 401(k).
- • Pension.
- • Life insurance.
- • Parental benefits.
- • Adoption assistance.
- • Paid time off program with paid holidays plus 16 paid volunteer hours.
- • Various wellness programs.
- • Career path planning and continuing education.
Skills & Technologies
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About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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