Client Partner Account Manager (B2B)

📋 Description

• • As a Client Partner Account Manager at Tinuiti, you will be instrumental in driving growth and accountability for our B2B clients by expertly managing their digital marketing initiatives across multiple channels. This role is pivotal in ensuring client success by leveraging Tinuiti's comprehensive suite of services and proprietary technology, Bliss Point, to eliminate waste and scale what works, directly contributing to the agency's mission of delivering measurable results with brutal simplicity: Love Growth. Hate Waste.
• • In this dynamic role, you will be responsible for the comprehensive day-to-day management of assigned client accounts. This includes meticulously overseeing all projects to ensure they are delivered punctually, within the agreed-upon scope, and to the highest quality standards. You will proactively devise and implement detailed account plans, strategically integrating multiple media channels and Tinuiti’s diverse solutions to effectively meet and exceed client objectives. A key aspect of your role will involve assisting clients in establishing robust budgets and forecasts, and then diligently using provided data to ensure that budgets are allocated and utilized in the most efficient manner possible, with accurate actualization at the end of each month. You will actively identify and pursue opportunities for account expansion and cross-selling, ensuring these efforts are tightly aligned with the client’s overarching strategic goals and Tinuiti’s extensive service offerings. Furthermore, you will be tasked with analyzing client data to uncover critical trends, identify lucrative opportunities, and pinpoint areas ripe for improvement, translating these findings into insightful reports and compelling presentations for both clients and internal teams. Your ability to foster strong relationships will be crucial as you engage collaboratively with Tinuiti’s specialized client channel teams and other internal departments, contributing positively to client project outcomes and the execution of strategic initiatives. You will serve as a primary point of contact for client communications, ensuring clients are consistently informed about project progress and key outcomes, while also supporting the broader Client Partner team in adeptly addressing client concerns and resolving issues swiftly and efficiently to maintain the highest levels of client satisfaction.
• • Tinuiti is the largest independent full-funnel marketing agency in the U.S., managing $4 billion in digital media and employing over 1,200 professionals. We are built for marketers who demand growth and accountability, integrating media and measurement to eliminate waste and amplify success. Our proprietary technology, Bliss Point by Tinuiti, provides unparalleled insights into growth and waste, guiding strategic decisions. With expert teams spanning Commerce, Search, Social, TV & Audio, and more, Tinuiti is dedicated to delivering clear, impactful results.
• • In this role, you will gain invaluable experience in advanced account management strategies within the digital marketing landscape. You will deepen your understanding of multi-channel campaign execution, data analysis for performance optimization, and client relationship management at a strategic level. This position offers the opportunity to develop expertise in B2B and Account-Based Marketing, hone your skills in budget management and forecasting, and become proficient with industry-leading research and project management tools. You will have the chance to contribute to significant client growth, enhance your strategic thinking, and build a strong network within a leading independent marketing agency, positioning you for future career advancement in account management and client strategy.
• • The role demands a proactive approach to client engagement, requiring you to anticipate client needs and provide strategic guidance that drives their business forward. You will be expected to stay abreast of market developments, emerging trends, and best practices within the client's industry and the broader digital marketing ecosystem, using this knowledge to refine client strategies and recommendations. Your success will be measured by your ability to not only maintain but grow client relationships, ensuring their continued satisfaction and demonstrating the tangible value Tinuiti provides. This includes effectively navigating complex client organizations and internal Tinuiti structures to achieve optimal results. The position also offers the chance to mentor junior team members and contribute to the continuous improvement of account management processes within the agency, fostering a culture of excellence and shared learning. Ultimately, this role is about becoming a trusted advisor to clients, a key contributor to Tinuiti's success, and a leader in the field of digital marketing account management.