Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Other Engineering
Date Posted
February 3, 2026
Full Job Description
đź“‹ Description
- • Join Smart Care as a Commercial Kitchen Service Technician in Cleveland, Ohio, and become an integral part of a leading national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. This full-time, regular, non-exempt (hourly) position offers a significant sign-on and retention bonus, making it an attractive opportunity for skilled technicians looking to advance their careers.
- • In this role, you will partner directly with restaurant and hospitality managers, providing them with comprehensive service solutions for a wide array of commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. Your expertise will be crucial in ensuring the smooth operation of critical kitchen infrastructure for diverse clients, ranging from restaurants and corporate dining to large entertainment venues and healthcare facilities.
- • You will leverage your strong mechanical aptitude, advanced troubleshooting skills, and ability to interpret technical diagrams and schematics to diagnose and repair complex equipment issues. This involves a deep understanding of how various commercial kitchen appliances function and the common failure points they experience.
- • A key responsibility is the proper and efficient troubleshooting, diagnosis, and repair of commercial kitchen equipment. This includes, but is not limited to, ovens, ranges, fryers, griddles, walk-in coolers, freezers, ice machines, dishwashers, and specialized beverage equipment. Your ability to quickly and accurately identify problems will minimize downtime for our clients, which is paramount in the fast-paced food service industry.
- • Effective communication is vital. You will be expected to communicate clearly and professionally with manufacturers when necessary to assist with complex diagnoses and identify the correct replacement parts. Furthermore, you will collaborate with our Technical Assistance Group, seeking their expertise and guidance while on-site to resolve challenging technical issues.
- • The installation of all ordered parts will be performed in a timely, professional manner, adhering strictly to company policies and manufacturer guidelines. This ensures that repairs are not only effective but also safe and compliant.
- • Beyond direct repairs, you will play a role in business development by promoting and recommending other valuable services offered by Smart Care to customers. Identifying opportunities to provide additional support or solutions can enhance customer satisfaction and strengthen our client relationships.
- • Accurate and timely administrative documentation is a non-negotiable aspect of this role. This includes meticulously completing work orders, reporting your time accurately, managing receipts, and maintaining precise truck stock inventory. This administrative diligence ensures operational efficiency and financial accountability.
- • Safety is paramount. You will consistently follow safe work practices and accident prevention procedures, maintaining a safe working environment for yourself and others. This commitment to safety extends to the proper maintenance of your company-provided service vehicle, ensuring it is neat, orderly, and stocked with the necessary tools and parts.
- • Maintaining established productivity levels in accordance with company standards is essential for meeting operational goals and client expectations. Smart Care provides on-the-job training with readily available on-demand technical support, professional CFESA certifications, and opportunities for advancement into advanced technician and management roles. You will receive a company service vehicle, fuel card, tablet, and cell phone for business use, along with a market-leading benefits program including 401k and paid time off. Take charge of your career through significant growth opportunities.
- • The physical demands of this role require the ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds. You must be comfortable working with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and the risk of electrical shock in various environmental conditions, including damp, humid, or freezing settings. Additionally, you may need to work on ladders, roofs, and other elevated places.
- • This position requires a willingness and ability to participate in an emergency on-call rotation, which includes nights and weekends, ensuring continuous support for our clients. Occasional overnight travel may also be required as assigned.
🎯 Requirements
- • High School diploma or equivalent.
- • Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
- • Valid driver's license with an acceptable motor vehicle record.
- • Willingness and ability to participate in an emergency on-call rotation (nights and weekends).
- • Demonstrated mechanical aptitude and troubleshooting skills, with the ability to read diagrams and schematics.
- • Experience with commercial refrigeration and/or commercial cooking equipment repair (preferred).
🏖️ Benefits
- • Sign-on and retention bonus.
- • Company service vehicle, fuel card, tablet, and cell phone for business use.
- • On-the-job training with on-demand technical support.
- • Professional CFESA certifications and potential for advancement.
- • Market-leading benefits program including 401k and paid time off.
Skills & Technologies
Remote
About Smartcare
Smartcare is a company focused on providing innovative solutions in the healthcare technology sector. Their platform aims to streamline patient care management, improve operational efficiency for healthcare providers, and enhance the overall patient experience. By leveraging advanced technology, Smartcare offers tools for appointment scheduling, remote patient monitoring, electronic health records integration, and secure communication. The company is dedicated to making healthcare more accessible, affordable, and effective through its comprehensive suite of digital health services. Their solutions are designed to meet the evolving needs of modern healthcare systems, supporting both providers and patients in achieving better health outcomes.
