Job Overview
Location
Austin, Texas
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
May 8, 2026
Full Job Description
đź“‹ Description
- • As a Customer Integration Engineer at Hellopatient Inc., you will serve as the technical backbone connecting Mia, our AI assistant, to customers' existing healthcare systems, enabling seamless patient engagement through robust integrations.
- • You will build and ship production-quality integrations with EHR systems, practice management software, and data warehouses; develop data pipelines using APIs and middleware; create reusable integration modules; and handle technical configuration and deployment conflict resolution.
- • You will own the customer relationship by leading technical discovery sessions with client IT teams, serving as the primary technical contact for integration issues, and translating clinical workflows into technical specifications.
- • You will provide Tier 2/3 support, maintain technical documentation and integration playbooks, and identify opportunities to improve and automate integration processes over time.
- • Hellopatient is transforming healthcare communication through Mia, an AI assistant that automates patient engagement from scheduling to billing, backed by Scale and 8VC, with a mission to reduce administrative burden on clinicians and improve patient access.
- • You will collaborate closely with the agent platform team to design scalable integration approaches, work independently across multiple projects, and thrive in a fast-paced startup environment where client presence and communication are critical.
- • This role offers the opportunity to gain deep expertise in healthcare data standards, cloud platforms, and AI-native integration while making tangible impact on how providers interact with patients.
🎯 Requirements
- • 5+ years of experience in software development, data engineering, or integration work in production environments
- • Proven track record building and maintaining real integrations such as data pipelines, API integrations, or similar
- • Python experience
- • Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT)
- • Strong communication skills — comfortable leading technical conversations with clients and representing the company professionally
- • Ability to work independently, manage multiple projects, and thrive in a fast-paced startup environment
🏖️ Benefits
- • Base salary: $110,000 – $160,000 USD annually, depending on experience
- • Opportunity to work with cutting-edge AI in healthcare and shape the future of patient engagement
- • Exposure to healthcare data standards (FHIR, HL7) and EHR integrations
- • Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker)
- • Collaborative, mission-driven culture backed by top-tier investors (Scale and 8VC)
Skills & Technologies
About Hellopatient Inc.
Hellopatient is a digital health company focused on improving patient care coordination and communication. They offer a platform that connects patients with their healthcare providers, streamlining appointment scheduling, prescription refills, and access to medical records. The company aims to reduce administrative burdens for clinics and empower patients with more control over their health journey. Their services are designed for various medical practices, enhancing efficiency and patient engagement within the healthcare ecosystem. Hellopatient operates within the rapidly growing digital health and healthtech industries, leveraging technology to make healthcare more accessible and manageable.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Workato, Inc.
2 months ago
Pragmatike Soluciones TecnolĂłgicas S.L.
2 months ago
