Job Overview
Location
South Africa - Johannesburg
Job Type
Contract
Category
Design
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Serve as the primary point of contact for clients throughout the entire podcast production lifecycle, from onboarding to renewal, ensuring seamless delivery of branded B2B podcast series.
- • Conduct structured onboarding calls with new clients to align on goals, timelines, and success metrics for each podcast series.
- • Define and manage production milestones for episode planning, guest scheduling, recording, editing, and distribution, ensuring all deliverables meet agreed-upon deadlines.
- • Maintain and update client-specific timelines, guest calendars, and hand-off points within the CRM system to ensure full visibility and accountability.
- • Configure and monitor automated workflows in Zapier or Make to trigger task reminders, asset requests, and approval nudges, minimizing manual follow-ups and reducing operational friction.
- • Analyze weekly podcast performance metrics including download trends, listener feedback, and campaign engagement data to extract actionable insights for clients.
- • Translate analytical insights into clear, concise recommendations that help client marketing teams amplify reach and maximize thought-leadership impact.
- • Proactively identify and resolve production obstacles such as audio quality issues, guest cancellations, or shifting client priorities by proposing solutions and aligning internal teams.
- • Coordinate cross-functionally with editors, designers, and strategists to ensure timely delivery of high-quality podcast content and supporting assets.
- • Deliver regular, polished status updates to clients via written communication, ensuring transparency and building trust through consistent, reliable engagement.
- • Track client satisfaction and retention indicators to support long-term partnership growth and renewal opportunities.
- • Ensure all client interactions reflect a calm, solutions-first approach, maintaining professionalism under pressure and adapting to evolving client needs.
- • Leverage familiarity with podcast hosting platforms and B2B marketing metrics to enhance client communication and operational efficiency.
- • Automate repetitive tasks related to guest intake, transcript delivery, and social clip generation to scale operations without compromising quality.
- • Build and maintain strong, long-term client relationships by demonstrating deep understanding of their storytelling goals and translating them into repeatable, scalable production processes.
🎯 Requirements
- • Three or more years managing post-sale relationships for a tech-enabled service, preferably in media, content marketing, or SaaS
- • Hands-on fluency with workflow automation tools such as Zapier or Make
- • Proven experience running client meetings via Zoom and delivering clear written updates
🏖️ Benefits
- • Remote work with U.S. Eastern Time core hours
- • Opportunity to build a long-term remote career with a fast-scaling podcast studio
- • Competitive pay and real growth opportunities
Skills & Technologies
About Hangar Aviation Technologies, Inc.
Provider of an online platform that connects aircraft owners and operators with certified pilots and instructors for on-demand charter, rental, training and ferry flights. The marketplace vets pilots, manages scheduling, payment and insurance, giving owners access to qualified crew while enabling pilots to find work across piston, turboprop and jet aircraft nationwide. Based in Austin, Texas, the company serves private owners, flight schools, charter operators and corporate flight departments seeking flexible pilot staffing solutions.
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