Job Overview
Location
Munich, Germany
Job Type
Full-time
Category
Data Science
Date Posted
July 4, 2026
Full Job Description
đź“‹ Description
- • Own end-to-end relationships with a portfolio of advertising partners, serving as their primary point of contact on OpenAI’s advertising platform.
- • Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products and successful initial performance.
- • Analyze campaign performance data to deliver clear, actionable recommendations that improve advertiser outcomes and maximize platform value.
- • Identify opportunities to expand partnerships through increased product adoption, higher investment levels, and new use cases on the platform.
- • Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations teams to resolve advertiser issues and enhance the overall platform experience.
- • Surface advertiser feedback, pain points, and usage insights directly to product and strategy teams to inform future platform improvements and roadmap priorities.
- • Help design and scale operational processes and best practices that support the growth and efficiency of OpenAI’s advertising ecosystem.
- • Serve as a trusted advisor to advertisers, balancing business growth objectives with OpenAI’s commitment to user trust and platform integrity.
- • Collaborate closely with the Sales team to align on partner growth strategies and ensure seamless handoffs from acquisition to success management.
- • Maintain a deep understanding of advertiser business goals and translate them into effective campaign strategies using OpenAI’s ad products.
- • Ensure all advertiser interactions uphold OpenAI’s standards for responsible AI deployment and ethical advertising practices.
- • Proactively monitor advertiser health and engagement metrics to anticipate risks and drive retention and expansion.
- • Contribute to the development of educational resources and training materials to empower advertisers in maximizing platform capabilities.
- • Represent OpenAI’s advertising platform in client meetings, workshops, and strategic reviews with both technical and non-technical stakeholders.
- • Adapt quickly to evolving product features, policy changes, and market dynamics in a fast-moving AI-driven advertising environment.
- • Maintain accurate records of advertiser interactions, performance trends, and strategic initiatives within internal CRM and tracking systems.
🎯 Requirements
- • 5-10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role
- • Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- • Comfort interpreting performance data and translating insights into strategic recommendations
- • Experience with data querying (e.g., SQL, advanced Excel/Google Sheets)
- • Ability to communicate clearly and build trust with both technical and non-technical stakeholders
- • Operate with ownership and accountability in fast-moving, evolving environments
🏖️ Benefits
- • Hybrid work model with 3 days in the office per week in Munich
- • Relocation assistance for new employees
- • Opportunity to work at the forefront of AI innovation with a mission-driven team
- • Collaborative environment focused on responsible AI deployment and user trust
Skills & Technologies
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About OpenAI, Inc.
OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.
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