Customer Success Manager, Automotive

📋 Description

• • The Customer Success Manager for the Automotive team at Inmar Intelligence, Inc. is responsible for building strong client relationships that drive retention, loyalty, and satisfaction, serving as a trusted advisor for dealership clients to ensure they maximize the value of marketing and analytics solutions.
• • Day-to-day responsibilities include managing a portfolio of automotive dealership and group clients, delivering monthly reporting and analysis, leading Quarterly Business Reviews with C-level executives, proactively identifying at-risk accounts, collaborating with product and engineering teams to resolve client issues, guiding new clients through onboarding, and maintaining detailed client documentation.
• • Inmar Intelligence is a data-driven technology company specializing in marketing and analytics solutions for industries including automotive, with a focus on empowering associates through a people-first culture and comprehensive benefits.
• • In this role, the individual can develop deep expertise in automotive industry solutions, strengthen client advisory and relationship management skills, lead strategic business reviews, influence product development through client feedback, and grow professionally in a supportive environment that values integrity, collaboration, and continuous learning.