
Job Overview
Location
6100 - Field (Canada)
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
January 31, 2026
Full Job Description
📋 Description
- • As the Senior Director of DevOps and Infrastructure Services at GoTo, you will be at the forefront of shaping the future of remote work technology. You will lead the charge in defining and executing the organization's cloud and DevOps strategy, ensuring the seamless delivery of complex, large-scale technical solutions across multiple global product lines. This pivotal role demands a strategic vision that navigates intricate technical landscapes while meticulously adhering to regulatory, legal, privacy, and financial constraints, ensuring robust and compliant operations.
- • You will be a catalyst for technical innovation within the DevOps domain, actively driving the adoption of cutting-edge technologies that directly align with GoTo's overarching business objectives. A significant emphasis will be placed on leveraging AI-powered solutions to unlock tangible business value, demonstrating a forward-thinking approach to problem-solving and service delivery. Staying abreast of the latest industry trends and advancements in cloud and DevOps technologies is paramount, and you will be responsible for championing their integration into the organization to maintain a competitive edge.
- • Cultivating a data-driven product mindset is a core responsibility. You will instill a culture of outcome-oriented product planning and delivery among DevOps engineers and product managers, ensuring that decisions are informed by data and focused on measurable results. This involves fostering an environment where continuous improvement is driven by insights derived from performance metrics and user feedback.
- • This leadership position involves significant responsibility for performance management, organizational design, and talent development. You will actively mentor and guide the directors and senior managers reporting directly to you, fostering their professional growth and leadership capabilities. Indirectly, you will be instrumental in nurturing high-performing engineering and operations teams across the organization. Your strategic direction will ensure that resources are optimally allocated towards high-value initiatives, and you will manage organizational design to promote sustained operational excellence and agility.
- • You will oversee the end-to-end delivery of stand-alone and integrated platform services specifically designed for engineers, ensuring these tools empower development teams to operate efficiently and effectively. This includes a deep understanding of the needs of software developers and a commitment to providing them with the best possible infrastructure and tooling.
- • A key aspect of your role will involve close collaboration with product management teams. You will operate with a strong product mindset, ensuring that infrastructure and DevOps strategies are tightly integrated with product roadmaps and business goals. This cross-functional partnership is essential for delivering cohesive and successful products to market.
- • You will demonstrate strong competence in procurement, cost management, and forecasting for cloud expenditures and software maintenance. This financial acumen is crucial for optimizing cloud spend and ensuring cost-effectiveness without compromising performance or scalability.
- • Designing and deploying modern FinOps practices across both SaaS product engineering teams and internal systems will be a significant undertaking. This involves establishing frameworks for cloud financial management that promote accountability, transparency, and cost optimization throughout the organization.
- • You will leverage your proven track record in successfully delivering complex projects and systems, particularly those managed by a globally distributed workforce. This experience will be invaluable in navigating the challenges and opportunities of managing a diverse and geographically dispersed team.
- • Your leadership will be critical in transforming the workplace for millions of GoTo users worldwide, ensuring that the infrastructure and DevOps practices support a seamless and productive remote work experience. Your work will directly contribute to GoTo's mission of empowering everyone to live their best life, both at work and beyond, by providing the technological foundation for flexible and powerful solutions.
- • You will champion GoTo's core values, fostering an inclusive environment where diverse perspectives are valued, and collaboration drives innovation. Your leadership will embody the company's commitment to being authentic, thinking big, moving fast, growing continuously, and staying customer-obsessed, ultimately contributing to the company's success and the continuous evolution of the future of work.
Skills & Technologies
About GoTo, Inc.
GoTo, Inc. is a leading provider of remote access and collaboration software solutions. The company offers a comprehensive suite of products designed to enable seamless communication, support, and collaboration for businesses of all sizes. Their offerings include remote support tools, meeting and webinar platforms, and secure remote access solutions. GoTo's technology empowers IT professionals to provide efficient technical support, facilitates virtual meetings and online events, and allows employees to connect to their work environments from anywhere. The company focuses on delivering reliable, user-friendly, and secure solutions that enhance productivity and streamline business operations in today's increasingly distributed workforce.
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