Job Overview
Location
USA Remote
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • The Director of Information Technology leads IT operations and infrastructure in a fast-paced healthcare environment, managing a team of 8-10 FTEs and overseeing outsourced support resources while serving as a technical resource for complex initiatives.
- • Day to day, the role involves leading and developing a high-performing IT team, overseeing IT operations across mixed Windows and Mac environments within Microsoft 365, managing identity and access via Okta and Microsoft Entra, driving AI initiatives, owning IT budgeting and vendor negotiations, serving as a technical escalation point, ensuring service delivery excellence, partnering with stakeholders, developing IT policies, evaluating new technologies, maintaining an IT roadmap, coordinating with Security/Legal/Compliance, and championing IT best practices through training.
- • Care Access is dedicated to making the future of health better for all by bringing world-class research and health services directly to communities facing barriers to care through hundreds of research locations, mobile clinics, and clinicians globally, with programs like Future of Medicine and Difference Makers putting people at the heart of medical progress.
- • The person in this role can learn and achieve strategic leadership in healthcare IT, deepen expertise in Microsoft 365, cloud platforms (Azure/AWS), identity management, and AI implementation, while driving operational excellence, optimizing IT budgets, influencing organizational technology roadmap, and contributing to mission-driven health innovation in a remote-first, impact-focused organization.
🎯 Requirements
- • Proven leadership of IT operations at enterprise scale with ability to set strategy, drive execution, and deliver measurable outcomes
- • Strong experience administering and optimizing Microsoft 365 environments
- • Experience managing mixed Windows and Mac endpoint environments
- • Working knowledge of identity and access management platforms, specifically Okta and Microsoft Entra
- • Familiarity with Azure or AWS cloud platforms, with ability to oversee cloud infrastructure and make strategic decisions
- • Demonstrated experience with AI technologies through organizational rollouts, internal support enablement, or automation initiatives
- • Experience in healthcare or a related regulated industry
- • Proven ability to manage IT budgets and negotiate with vendors
- • Experience managing outsourced support resources and third-party service providers
- • Strong communication skills with ability to partner effectively across all levels of an organization
- • 15+ years of experience in information technology or related fields
- • 7-8+ years of management experience leading technical teams, including people leadership and program ownership
- • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
- • AWS or Azure certifications preferred but not required
🏖️ Benefits
- • Paid Time Off (PTO) and Company Paid Holidays
- • 100% Employer paid medical, dental, and vision insurance plan options
- • Health Savings Account and Flexible Spending Accounts
- • Bi-weekly HSA employer contribution
- • Company paid Short-Term Disability and Long-Term Disability
- • 401(k) Retirement Plan, with Company Match
Skills & Technologies
About CareAccess Inc.
CareAccess Inc. is a healthcare technology company focused on improving patient access to care. They provide a platform that connects patients with healthcare providers, streamlining appointment scheduling, prescription management, and communication. Their solutions aim to reduce administrative burdens for providers and enhance the patient experience by offering convenient and efficient access to medical services. CareAccess leverages technology to bridge gaps in the healthcare system, making it easier for individuals to receive the care they need when they need it. The company is dedicated to innovating healthcare delivery through digital solutions.
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