Job Overview
Location
Remote - United States
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • The Director, Infrastructure & End-User Services leads enterprise teams responsible for delivering secure, reliable, and high-quality workplace and infrastructure services, ensuring employees have the access, devices, and tools needed to work productively while meeting security, compliance, and reliability expectations.
- • Day to day, the role involves owning identity and access management operations, leading end-user systems and device management (Windows/macOS), directing desktop support operations, managing Microsoft 365 collaboration services, overseeing Windows server administration in AWS, ensuring service delivery excellence, leading multi-disciplinary teams, managing vendor and stakeholder relationships, and developing strategic workplace technology roadmaps.
- • Penn Mutual Life Insurance Company is a 175-year-old financial services provider committed to empowering individuals and businesses through life insurance, annuities, wealth management, and institutional asset management, with a strong focus on equal employment opportunity and a culture of integrity and reliability.
- • In this role, the individual can develop enterprise-scale infrastructure strategy, lead cross-functional technology teams in a regulated environment, deepen expertise in identity and access management, Microsoft 365, endpoint security, and IT service management, and gain executive-level visibility while driving operational excellence and innovation in workplace technology.
🎯 Requirements
- • 10+ years of experience in infrastructure, end-user services, or workplace technology
- • 5+ years of people leadership managing multiple technology teams
- • Strong experience in Identity & Access Management, Windows and macOS endpoint management, desktop support operations, Windows server administration, and Microsoft 365 platforms
- • Experience operating in large, regulated enterprise environments
- • Proficiency with Microsoft Entra ID (Azure AD), MFA/SSPR, conditional access, Intune/Endpoint Manager, Ivanti/JAMF, PowerShell/Python automation, ServiceNow, and Microsoft 365 compliance tools (Purview, DLP, retention)
🏖️ Benefits
- • Base salary range of $175,000–$200,000
- • Opportunity to work remotely within the United States
- • Commitment to Equal Employment Opportunity and inclusive workplace practices
- • Access to comprehensive benefits package typical of a long-standing financial services employer
- • Leadership role with supervisory responsibilities and executive visibility in a stable, mission-driven organization
Skills & Technologies
About Penn Mutual Life Insurance Company
Founded in 1847, Penn Mutual Life Insurance Company is a mutual life insurer headquartered in Horsham, Pennsylvania. The company offers life insurance, disability income, annuities, and investment advisory services through a national network of financial professionals. As a mutual company owned by policyholders, it focuses on long-term financial security and pays participating policy dividends. Penn Mutual operates through subsidiaries including Penn Mutual Asset Management and Hornor, Townsend & Kent, supporting wealth management and retirement planning for individuals, families, and businesses.
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