Job Overview
Location
Remote - US
Job Type
Full-time
Category
Product Management
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • As Director of Product Management for Twilio’s Phone Numbers team, you will lead the vision, strategy, and roadmap for a critical gateway product that enables global messaging and voice communications for hundreds of thousands of businesses and millions of developers.
- • You will develop and drive product strategy aligned with Twilio’s global growth, regulatory requirements, and scalable operations; collaborate cross-functionally with GTM, Legal, and Communications Product teams; launch innovative phone number products from infrastructure to market; serve as the voice of the customer; and manage and mentor a global team of product managers to execute on ambitious goals.
- • Twilio is a remote-first, globally inclusive company shaping the future of communications through AI-powered innovation and a strong culture of connection, where employees are empowered to make a global impact from anywhere in the U.S. (excluding CA, CT, NJ, NY, PA, WA for hiring eligibility).
- • In this role, you will deepen your expertise in scaling B2B and developer-facing cloud products, leading high-impact product launches in regulated ecosystems, translating technical complexity into business value, and building world-class products that become foundational for customers and internal teams alike—while growing your leadership influence across executive stakeholders and global teams.
🎯 Requirements
- • Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers
- • Experience growing a team of product managers
- • Experience with highly technical, multi-workstream product launches; distributed systems experience a plus
- • BS in Computer Science, Engineering, or equivalent practical experience
- • Strong communicator able to translate technical details, customer problems, and business impact for leadership, partners, and cross-functional teams
- • Organized and comfortable working with exec-level stakeholders while driving deep customer relationships
🏖️ Benefits
- • Competitive pay with location-based salary ranges (e.g., $227,840–$248,800 in Colorado/Hawaii/Illinois/Maryland/Massachusetts/Minnesota/Vermont/Washington D.C.; up to $268,000–$335,000 in San Francisco Bay Area)
- • Eligibility to participate in Twilio’s equity plan and corporate bonus plan
- • Comprehensive benefits including health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave
- • Generous time off and ample parental and wellness leave
- • Remote-first work environment with opportunities to build meaningful connections across a globally inclusive team
Skills & Technologies
About Twilio Inc.
Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.
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