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This position was posted on January 27, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

SeedTrust Escrow logo

Disbursement Request Specialist

Job Overview

Location

San Jose

Job Type

Full-time

Category

Customer Success Manager

Date Posted

January 27, 2026

Full Job Description

đź“‹ Description

  • • Join SeedTrust, a leading U.S.-based escrow fund manager, as an Independent Contractor Disbursement Request Specialist and play a vital role in helping families grow by simplifying the financial aspects of surrogacy and egg donation.
  • • This is a fully remote, independent contractor position, specifically seeking individuals based in Costa Rica who are fluent in business English.
  • • As a Disbursement Request Specialist, you will be instrumental in supporting the financial journey of intended parents, surrogates, and egg donors by meticulously reviewing and processing reimbursement requests.
  • • Your primary responsibility will involve ensuring the accuracy and compliance of all financial disbursements, directly contributing to the reduction of financial stress for families navigating the complexities of assisted reproduction.
  • • You will be tasked with reviewing client contracts to ensure that all payments made to surrogates, egg donors, insurance companies, medical providers, and other relevant parties strictly adhere to the agreed-upon contract terms.
  • • A critical aspect of your role will be to identify and prevent duplicate payments, safeguarding the integrity of the escrow process and maintaining client trust.
  • • You will proactively request any missing documentation required to validate reimbursement requests, ensuring a complete and thorough review process.
  • • Effective and professional communication will be key as you liaunt with internal teams, external partners, and clients, providing clarity and timely updates.
  • • You will be responsible for calculating reimbursements, which may include complex calculations such as lost wages, requiring careful analysis of supporting documents like pay stubs.
  • • Delivering excellent customer service to all stakeholders involved in the surrogacy and egg donation process is paramount, fostering positive relationships and ensuring a smooth financial experience.
  • • This role offers the opportunity to develop a comprehensive understanding of the financial intricacies of assisted reproduction.
  • • You will contribute to a mission-driven organization that is dedicated to supporting individuals and couples on their path to parenthood.
  • • The independent contractor model allows for flexibility while demanding a high level of responsibility and self-management.
  • • You will be expected to work independently, manage your workload efficiently, and meet deadlines consistently.
  • • Collaboration with other remote team members will be essential, fostering a supportive and productive work environment.
  • • Cross-training with other teams within SeedTrust is encouraged, providing opportunities for professional growth and enabling you to offer broader support to the organization when needed.
  • • This role requires a keen eye for detail, the ability to navigate and interpret complex legal and financial documents, and a commitment to accuracy in all financial transactions.
  • • You will be handling high-value payments, necessitating a swift yet precise approach to processing requests and ensuring timely disbursement.
  • • The ability to adapt to evolving processes and contribute to continuous improvement within the disbursement function will be valued.
  • • By joining SeedTrust, you become part of a team that is making a tangible difference in people's lives, facilitating the creation of families through expert financial management.
  • • Your contributions will directly impact the client experience, ensuring that the financial aspects of their journey are managed with professionalism, care, and efficiency.
  • • This position is ideal for individuals who are organized, detail-oriented, and possess strong analytical and problem-solving skills within a financial or legal support context.
  • • You will be empowered to take ownership of your responsibilities and contribute to the overall success of SeedTrust's mission.
  • • The remote nature of the role requires strong self-discipline and the ability to maintain focus and productivity in a home-based work environment.
  • • You will be an integral part of a U.S.-based company, working with a global team and contributing to a specialized and growing industry.
  • • Embrace the opportunity to grow your expertise in financial operations within the unique and rewarding field of assisted reproductive technology.
  • • Your role is crucial in ensuring that intended parents can focus on their journey, confident that the financial complexities are being expertly managed.
  • • This is more than just a job; it's an opportunity to be part of a supportive ecosystem that helps build families.

🎯 Requirements

  • • Fluency in business English (spoken and written) is mandatory. Resumes must be submitted in English.
  • • Minimum of 1 year of experience in contract review, legal support, or payroll processing.
  • • Strong attention to detail and the ability to meticulously review complex documents and financial data.
  • • Proven ability to process high-value payments accurately and efficiently.
  • • Professional communication and customer service skills, with the ability to interact effectively with diverse stakeholders.
  • • Demonstrated ability to work independently and as a collaborative member of a remote team.

🏖️ Benefits

  • • Fully remote work environment, offering flexibility and work-life balance.
  • • Opportunity to work with a mission-driven company that supports family building.
  • • Independent contractor role, providing autonomy and control over your work.
  • • Gain specialized experience in the growing field of surrogacy and egg donation finance.
  • • Be part of a U.S.-based company with a global remote team.
  • • Potential for ongoing contract work based on performance and business needs.

Skills & Technologies

Remote

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About SeedTrust Escrow

SeedTrust Escrow is the leading technology-driven escrow provider specializing in surrogacy and egg donation. They serve intended parents, surrogates, egg donors, and agencies, offering a secure and transparent platform for managing financial transactions. With over a decade of experience and a global team, SeedTrust has successfully served more than 30,000 families, maintaining a perfect record of zero client funds lost. Their innovative approach and commitment to security aim to reduce financial stress, allowing clients to focus on building their families.

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