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Eligibility Lead Analyst - IT Project Management - Express Scripts - Remote

Job Overview

Location

3 Locations

Job Type

Full-time

Category

Software Engineering

Date Posted

June 3, 2026

Full Job Description

đź“‹ Description

  • • Lead and manage multiple IT project management assignments within the Eligibility Operations Product Line, ensuring end-to-end delivery from planning to execution.
  • • Develop project strategies, define detailed requirements, and establish roadmaps to align with client and vendor implementation goals.
  • • Coordinate, schedule, and assign project tasks while building and maintaining effective working relationships with client functional teams outside of IT.
  • • Apply standardized project management methodologies and reporting techniques to track project status, milestones, and performance metrics.
  • • Identify, evaluate, and formulate comprehensive project plans including resource allocation, timelines, and risk mitigation strategies.
  • • Negotiate and adjust project schedules and resource commitments to meet evolving business objectives and stakeholder expectations.
  • • Monitor and report on project quality and performance using established IT project metrics and benchmarks.
  • • Collaborate with client departments to coordinate systems testing, installation, training, and ongoing support activities.
  • • Serve as a subject matter expert (SME) on eligibility data exchange processes, including EDI 834 file handling and eligibility file management.
  • • Execute and manage load jobs using Mainframe, Rumba, and TSO environments to support operational workflows.
  • • Drive process improvement initiatives by leading or owning components of business process redesign and optimization.
  • • Advise functional leaders with deep professional knowledge to influence standards, best practices, and organizational efficiency.
  • • Maintain awareness of technical and operational advancements in IT project management and eligibility systems to ensure continued relevance and innovation.
  • • Act as a trusted collaborative advisor across teams, providing thought leadership in IT project management within the broader organizational context.
  • • Ensure client and stakeholder satisfaction through proactive communication, transparent reporting, and timely resolution of project challenges.
  • • Operate in a remote capacity with consistent adherence to minimum internet speed requirements of 10Mbps download and 5Mbps upload.

🎯 Requirements

  • • High school diploma or GED
  • • 3+ years of experience in IT project management
  • • 3+ years of experience in a client/vendor-facing role
  • • Experience with execution of load jobs using Mainframe, Rumba, or TSO
  • • Experience working with EDI (834) and Eligibility files
  • • Reliable high-speed internet connection (minimum 10Mbps download / 5Mbps upload) for remote work

🏖️ Benefits

  • • Annual salary range of $87,800 – $146,400 USD
  • • Eligibility to participate in an annual bonus plan
  • • Comprehensive health benefits including medical, vision, dental, and behavioral health programs starting on day one
  • • 401(k) plan with company contribution
  • • Company-paid life insurance
  • • Tuition reimbursement
  • • Minimum of 18 days of paid time off per year
  • • Paid holidays

Skills & Technologies

Express
Fiber
Senior
Onsite

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About The Cigna Group

The Cigna Group is a global health services company formed in 1982 through the merger of Connecticut General and INA Corporation. It provides medical, dental, disability, life and accident insurance, pharmacy benefit management, and behavioral health services to employers, individuals and government entities. Headquartered in Bloomfield, Connecticut, the company operates in over 30 countries and jurisdictions, serving more than 180 million customer relationships worldwide through its subsidiaries and affiliates.

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