Job Overview
Location
Remote (Canada)
Job Type
Full-time
Category
Data Science
Date Posted
July 4, 2026
Full Job Description
đź“‹ Description
- • Design intuitive user experiences for Joist, a multi-tenant SaaS platform, focusing on complex state management, data isolation, cross-account navigation, and hierarchical user structures.
- • Create distinct, tailored workflows for different user types while maintaining a cohesive core product experience across multiple user environments.
- • Improve key user activation moments, paywalls, feature education, and upgrade paths to drive retention and expansion.
- • Reduce friction in critical user flows including invoice creation, payment setup, and recurring billing processes.
- • Collaborate with Marketing to design in-app messaging, lifecycle touchpoints, and product experiments that enhance user engagement.
- • Translate product hypotheses into testable design experiences and iterate rapidly based on analytics, session recordings, and user research.
- • Use quantitative and qualitative data to inform design decisions, balancing short-term experiments with long-term product quality and usability.
- • Help articulate clear problem statements before proposing solutions, focusing on simplifying complex workflows into scalable, intuitive patterns.
- • Conduct lightweight user research, usability tests, and prototype validation to validate design directions and reduce risk.
- • Partner closely with Product Managers and Engineers in an agile environment to ensure designs are feasible, scalable, and aligned with technical constraints.
- • Work within and contribute to the company’s shared design system, ensuring consistency, usability, and polish across all product surfaces.
- • Present design work clearly and confidently, incorporating feedback while maintaining clarity of vision and user-centered intent.
- • Treat every interaction as an opportunity to increase clarity, confidence, and conversion, with a focus on measurable product impact.
- • Maintain a high bar for usability, visual consistency, and production-ready design quality from low-fidelity concepts to final deliverables.
🎯 Requirements
- • 3–5 years of experience designing digital products (mobile and/or web SaaS preferred)
- • Experience designing onboarding, activation, or monetization flows
- • Strong understanding of product-led growth principles
- • Comfortable working with analytics and data to inform design decisions
- • Experience collaborating closely with PMs and Engineers in an agile environment
- • Ability to move from low-fidelity concepts to high-fidelity production-ready designs
- • A portfolio that demonstrates strong UX thinking, clean UI, and measurable impact
- • Proficiency in Figma and working within a design system
🏖️ Benefits
- • Flexibility to work where/how you want in your country of employment – in-office, remote, or hybrid
- • Robust wellness benefits, including an annual wellness stipend
- • Flexible and generous (FTO) time-off, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
- • Employee Stock Purchase Program
- • Registered Retirement Savings Plan (RRSP) with 4% company match
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About EverCommerce Inc.
EverCommerce provides vertical software and payments platforms for service-based small and medium businesses. The company offers integrated SaaS solutions that streamline operations, marketing, customer engagement, and payments across health and wellness, home services, and fitness markets. Its cloud-based tools help businesses manage scheduling, billing, client relationships, and workforce operations. EverCommerce serves over 700,000 customers globally through a portfolio of brands including DrChrono, ServiceTitan, and Mindbody. The company went public in 2021 and is headquartered in Denver, Colorado.
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