
Job Overview
Location
Remote (New Zealand)
Job Type
Full-time
Category
Data Science
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Lead end-to-end user-centred design for Timely and SalonBiz desktop and mobile SaaS products, solving complex customer problems with intuitive, high-impact experiences.
- • Own the full product design lifecycle—from discovery and research through prototyping, validation, delivery, and measuring success using defined metrics.
- • Collaborate closely with Product, Engineering, Marketing, and Research teams to deliver seamless, cross-product experiences aligned with business goals.
- • Conduct and apply UX research, including user interviews, journey mapping, usability testing, and analytics, to inform design decisions and drive product improvements.
- • Design and maintain scalable design systems to ensure consistency, efficiency, and accessibility across web and iOS platforms.
- • Champion user-centred design principles and advocate for UX excellence across all stages of product development.
- • Drive alignment and influence stakeholders through clear communication, storytelling, and data-backed design rationale.
- • Mentor junior designers by providing feedback, guidance, and opportunities for growth, fostering a collaborative and inclusive design culture.
- • Continuously improve design processes and practices through experimentation, iteration, and adoption of industry best practices.
- • Translate business objectives and customer insights into actionable design strategies that enhance usability, engagement, and retention.
- • Work within an agile environment, adapting to fast-paced priorities while maintaining high standards for quality and user experience.
- • Contribute to the strategic direction of EverWell’s product roadmap by identifying opportunities for innovation and customer value creation.
🎯 Requirements
- • 7+ years’ experience in SaaS product design with a strong portfolio showcasing impactful work
- • Proven ability to lead end-to-end user-centred design from research through delivery and measurement
- • Strong UX capability across research, journey mapping, prototyping, testing, analytics, and design systems
- • Experience designing complex, multi-user experiences across responsive web and iOS platforms
- • Excellent communication and stakeholder management skills with ability to influence across teams and business levels
- • Comfortable solving complex problems, navigating ambiguity, and working collaboratively in fast-paced agile environments
🏖️ Benefits
- • Additional annual leave to support work-life balance and full disconnection
- • Flexible work arrangement: work from home or in-office in Auckland, Wellington, or Dunedin
- • High-spec home office setup provided
- • Professional development budget to fuel continuous growth
- • Annual wellness allowance to support personal wellbeing
- • Full-time, permanent position based anywhere in New Zealand
Skills & Technologies
About EverCommerce Inc.
EverCommerce provides vertical software and payments platforms for service-based small and medium businesses. The company offers integrated SaaS solutions that streamline operations, marketing, customer engagement, and payments across health and wellness, home services, and fitness markets. Its cloud-based tools help businesses manage scheduling, billing, client relationships, and workforce operations. EverCommerce serves over 700,000 customers globally through a portfolio of brands including DrChrono, ServiceTitan, and Mindbody. The company went public in 2021 and is headquartered in Denver, Colorado.
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