External Communications Manager

📋 Description

• • As an External Communications Manager at OpenAI, Inc., you will be at the forefront of shaping the public narrative around one of the most transformative technologies of our time. This pivotal role is designed for a seasoned PR professional who is passionate about translating complex AI concepts into clear, compelling stories that resonate with a global audience. You will be instrumental in expanding our high-impact communications team, working collaboratively with the go-to-market organization to articulate the business value of OpenAI, underscore our market leadership, and highlight the innovative ways individuals and organizations are leveraging AI to enhance creativity, boost productivity, and drive innovation.
• • The increasing prominence and widespread adoption of ChatGPT and other OpenAI technologies have generated significant global interest from media outlets and reporters worldwide. In this dynamic environment, you will take ownership of educating external stakeholders about both the profound benefits and potential risks associated with our advanced AI systems. Your responsibilities will include clearly communicating OpenAI's core values and strategic intentions, and meticulously explaining our rigorous approach to the safe and responsible development and deployment of artificial intelligence. This role offers a unique opportunity to influence public perception and foster trust in AI.
• • A key aspect of this position involves proactively identifying and amplifying compelling use cases that align with OpenAI's overarching mission to build trust and credibility in the AI space. You will be tasked with developing sophisticated messaging and media strategies that effectively demonstrate the tangible benefits of the OpenAI platform for founders and enterprises, showcasing how our solutions empower them to thrive in an increasingly AI-driven landscape.
• • You will also play a crucial role in advising and empowering our customers to become storytellers in their own right, providing them with the support and guidance needed to share their successful AI implementations. Furthermore, you will be responsible for identifying strategic media opportunities and speaking engagements for our go-to-market leadership, aiming to elevate the profiles of our trusted executives and position them as thought leaders in the AI community.
• • This role demands a strategic thinker with a hands-on approach, capable of managing partners for both first-party and third-party product launches. You will be expected to own stories from conception to completion, meticulously shaping the narrative and cultivating strong relationships with top-tier reporters. Seamless collaboration with internal partners across go-to-market, product, legal, and other departments will be essential, requiring you to advise and align stakeholders effectively.
• • Success in this role hinges on your ability to influence media coverage by proactively equipping publications with accurate information and credible subject matter experts. You will thrive in a collaborative environment, contributing meaningfully to a small, highly experienced team where your work is both visible and impactful. Building and maintaining strong professional relationships will be a natural strength, enabling you to navigate complex stakeholder landscapes with ease.
• • We are looking for individuals who are genuinely excited about telling technology stories that have a significant real-world impact, coupled with a deep and abiding interest in the field of artificial intelligence. You should be comfortable managing high-profile, highly visible stories within fast-paced and evolving environments. The ability to translate highly technical AI concepts into clear, accessible, and compelling narratives for diverse, general audiences is paramount. You will excel at both strategic planning and meticulous execution, fluidly transitioning between high-level thinking and the day-to-day delivery of impactful communications initiatives. This is an opportunity to be part of a company that is defining the future of AI and its role in society.