Job Overview
Location
Germany - Home Based
Job Type
Full-time
Category
DevOps
Date Posted
April 28, 2026
Full Job Description
đź“‹ Description
- • As a Field Specialist in the DXR Region Schleswig-Holstein, you will be responsible for the repair, maintenance, installation, and technical support of medical imaging systems, ensuring high customer satisfaction and efficient problem resolution while adhering to all relevant processes and quality standards.
- • Your day-to-day responsibilities include performing independent repairs and installations (including remote repairs and Field Change Orders), conducting system-wide fault analysis, providing technical training during installations, coordinating small projects such as equipment moves or upgrades, resolving IT/network issues, supporting sales and project management with technical expertise, and maintaining full documentation in compliance with Philips quality and safety regulations.
- • You will act as a medical device consultant under §31 MPG, communicate with supervisory authorities, and collaborate closely with internal and external partners, including guiding colleagues and managing escalations professionally to ensure optimal customer outcomes.
- • Philips is a global leader in health technology committed to improving people’s health and well-being through meaningful innovation. The company prioritizes patient safety, quality, and accessibility in healthcare, fostering a culture of inclusion, sustainability, and continuous learning where employees are empowered to grow and make a real impact.
- • In this role, you will develop deep expertise in multimodality diagnostic imaging systems, strengthen your technical and interpersonal skills in a regulated medical environment, and gain experience in cross-functional collaboration, project coordination, and customer-facing technical advisory—positioning you for long-term growth within Philips’ global service organization.
🎯 Requirements
- • Proven field service experience with relevant knowledge in medical technology and foundational medical knowledge
- • Excellent internal and external communication skills, confident presence, reliability, and commitment
- • Strong customer management, assertiveness, and professional escalation management abilities
- • Cross-departmental collaboration and strong teamwork skills
- • High flexibility, nationwide mobility, and willingness to travel (>70%), including weekend work and 24/7 on-call availability
- • Solid IT and networking knowledge, good MS Office proficiency, and secure documentation capabilities
- • Experience in radiological environments and expertise in radiation protection
🏖️ Benefits
- • Attractive compensation in accordance with IG-Metall collective agreement
- • 30 days of annual vacation
- • Subsidized Germany ticket and leasing options for private use (bicycles, cars, smartphones, etc.)
- • Access to Philips University and Philips in Balance programs offering health, professional, and personal development opportunities
- • Employer-funded pension scheme via Philips Pensionskasse
- • Two weeks of paid partner leave in connection with the birth of a child
- • Discounted Philips products through Philips MyShop
- • Du-culture, paid volunteer day, and various team/culture initiatives focused on sustainability, diversity, and inclusion
Skills & Technologies
Remote
About Koninklijke Philips N.V.
Royal Philips is a diversified Dutch multinational founded in 1891. It focuses on health technology, providing diagnostic imaging systems, patient monitoring, image-guided therapy devices, and consumer health products. It spun off its lighting division in 2016 and now operates in 100 countries, selling medical equipment, software, and services to hospitals and consumers.
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