Forward Deployed Engineer - Japanese Speaking

📋 Description

• • HappyRobot is at the forefront of revolutionizing the real economy with its AI-native operating system, designed to seamlessly bridge the gap between intelligence and action. We are seeking a highly motivated and technically adept Forward Deployed Engineer who is fluent in Japanese to join our dynamic, remote team. This pivotal role is for an individual who thrives on direct customer engagement, possesses a deep understanding of AI and machine learning applications, and is eager to contribute to the rapid growth of a well-funded startup.
• • As a Forward Deployed Engineer, you will be the primary technical liaison for our enterprise clients, guiding them through the entire lifecycle of our AI platform. Your responsibilities will span from initial customer onboarding and seamless integration to providing ongoing technical support and optimization. You will play a crucial role in ensuring our customers derive maximum value from HappyRobot's cutting-edge AI solutions, fostering strong, long-term partnerships.
• • This role demands a unique blend of technical prowess and exceptional communication skills. You will be instrumental in translating complex AI capabilities into tangible business outcomes for our clients. Your ability to articulate technical concepts clearly to both technical and non-technical stakeholders will be paramount to your success and the success of our customers.
• • A significant aspect of your role will involve hands-on technical development. You will be tasked with building new features, developing Minimum Viable Products (MVPs), and architecting scalable solutions that directly address customer needs and drive impactful results. This is an opportunity to contribute to the core product and influence its direction based on real-world application and feedback.
• • You will leverage a modern full-stack technology stack, including React, TypeScript, and Node.js for front-end and back-end development, alongside Python for scripting, data analysis, and AI/ML model integration. Proficiency in this stack will enable you to build robust applications, custom tools, and efficient workflows that enhance the customer experience and operational efficiency.
• • A key focus will be on designing, implementing, and iterating on AI/ML solutions. This includes advanced techniques such as sophisticated LLM prompting, fine-tuning AI models for specific tasks, and integrating various AI components like voice tuning and transcribers to optimize diverse use cases. Your expertise in this area will be critical in unlocking the full potential of our AI OS for our clients.
• • Integration and API management will be another core responsibility. You will be responsible for managing APIs and ensuring seamless integration with a variety of third-party systems. This requires a meticulous approach to ensure data flow, system compatibility, and overall functional integrity, providing a unified and powerful experience for our customers.
• • Collaboration is at the heart of HappyRobot's culture. You will work closely with cross-functional teams, including Product Management, Engineering, and Customer Success. This collaborative environment fosters innovation and allows for the rapid development and deployment of tailored solutions that meet specific client requirements.
• • You will engage in iterative problem-solving, continuously refining AI solutions based on direct customer feedback, performance metrics, and evolving business needs. This agile approach ensures that our platform remains at the cutting edge and consistently delivers superior value.
• • Effective project management is essential. You will need to skillfully prioritize and manage multiple concurrent projects, often under tight deadlines, while consistently delivering high-quality, impactful results. This requires strong organizational skills and the ability to maintain focus in a fast-paced environment.
• • At HappyRobot, we operate with a 'Founder Mindset.' This means embracing extreme ownership, taking initiative, and thriving in an environment that values autonomy and rapid execution. You will be empowered to make decisions, drive projects forward, and contribute directly to the company's success.
• • This is a unique opportunity to join a high-growth AI startup that has secured significant funding from top-tier investors like Andreessen Horowitz, Y Combinator, and Base10. You will be part of a world-class team of engineers and builders, working on challenging problems with the potential to redefine how enterprises operate in the real economy. We offer top-tier compensation, including competitive salary and equity, and the chance to take full ownership of impactful projects.
• • Our operating principles of Extreme Ownership, Craftsmanship, 'Majo' (being a good human), Urgency with Focus, Talent Density and Meritocracy, and First-Principles Thinking define our culture. We encourage you to review these principles to understand how we operate and the values we uphold. If you are a driven, independent problem-solver passionate about AI and customer success, and you are looking for a role where you can make a significant impact, HappyRobot is the place for you.