GTM - Forward Deployed Engineer

Rox Data Corp.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Forward Deployed Engineer (FDE) at Rox Data Corp, you will be at the forefront of integrating cutting-edge AI-native workflows into the operations of the world's leading revenue teams. This is a unique, high-ownership, and technically demanding role that bridges the gap between our innovative platform and our enterprise clients. Your primary focus will be on ensuring seamless onboarding, designing bespoke solutions, and driving deep, impactful product adoption. You will be the technical linchpin, guiding customers from initial scoping and integration through to successful live demonstrations, comprehensive training, and ultimately, robust user activation.
• Your day-to-day will involve a dynamic mix of activities. You might find yourself meticulously mapping complex customer workflows to identify opportunities for AI-driven automation, writing intricate SQL queries to support specific customer use cases and data analysis, or translating real-world customer challenges and successes into actionable insights for our product and engineering teams. The ultimate goal is to empower our users to realize tangible value from the Rox platform as quickly and effectively as possible.
• This role demands a highly collaborative spirit. You will work in close partnership with our Sales, Product, and Engineering departments, playing a pivotal role in shaping the very way Rox is delivered and experienced by our customers. This is not a siloed, traditional Customer Success or Sales Engineering position; it's a hands-on, cross-functional opportunity for individuals who are passionate about defining and implementing the future of human-AI collaboration in a business context.
• If you possess an insatiable curiosity, a strong technical aptitude, and an unwavering obsession with achieving exceptional customer outcomes, then Rox Data Corp is the place for you. We are building the world's first revenue operating system, and your contribution as an FDE will be critical to its success.
• Key Responsibilities:
• Own the entire post-sale customer onboarding journey from the very first interaction, ensuring that every user experiences and understands the value proposition of Rox from the outset.
• Act as a trusted technical advisor to our clients, proactively engaging with their teams to deeply understand their existing workflows and strategically map them to the capabilities of the Rox platform.
• Design and deliver compelling product demonstrations, tailored training sessions, and live solutioning workshops, adapting your approach for both remote and in-person engagements.
• Lead and execute integration and technical scoping sessions with Go-To-Market (GTM) and Revenue Operations (RevOps) teams to facilitate high-impact Proofs of Concept (POCs) that showcase the power of Rox.
• Systematically capture and synthesize product feedback, emerging use cases, and customer pain points to directly inform our product roadmap and strategic development direction.
• Collaborate effectively across internal teams to develop essential resources such as internal documentation, best-practice playbooks, and comprehensive enablement content that scales knowledge and expertise.
• Drive user activation and identify opportunities for expansion by articulating and demonstrating clear, compelling value narratives that resonate with customer business objectives.
• At Rox, we are revolutionizing the revenue stack by building the world's first revenue operating system. Our platform empowers sellers with autonomous revenue agents, automating manual tasks so they can concentrate on selling. Just as coding agents have revolutionized engineering, our revenue agents are set to transform customer engagement and lifecycle management. We are moving towards a future where humans act as orchestrators, while intelligent agents manage the end-to-end customer journey. Our platform is already trusted by Global 2000 leaders in critical sectors like banking, hardware, and construction, as well as by prominent AI innovators such as Ramp and Cognition. This success is fueled by a shared, unwavering belief in our mission and an unreasonable commitment to achieving it.
• The team at Rox is world-class, assembled with the explicit purpose of redefining how businesses operate. Our members have a proven track record, including founding and successfully exiting companies, holding senior leadership positions at tech giants like Google, AWS, Confluent, and New Relic, and achieving top honors in competitive fields like the International Mathematical Olympiad (IMO) and International Olympiad in Informatics (IOI). We are backed by premier investors, having secured $50 million from leading firms and individuals including Sequoia Capital (Alfred Lin), General Catalyst (Hemant Taneja), Google Ventures, Elad Gil, and Chris Ré. Our core principles guide our every action: Taste, Obsession, and Action. We strive for beautiful, meticulous experiences, are unreasonably committed to our customers and our craft, and relentlessly focus on execution and delivering results with speed and trust.

🎯 Requirements

• Minimum of 1-2 years of experience in a B2B SaaS environment, specifically supporting technical customer relationships either pre-sale (e.g., Sales Engineering) or post-sale (e.g., Customer Success, Implementation Specialist).
• Demonstrated strong execution mindset; you thrive in fast-paced, dynamic environments and possess a natural sense of urgency to drive tasks to completion.
• Proficiency in SQL for data manipulation and analysis, coupled with experience in at least one scripting language (e.g., Python, JavaScript) for working with large datasets and automating tasks.
• Familiarity with Go-To-Market (GTM) methodologies such as MEDDIC, SPIN, or SPICED, and an understanding of how these frameworks are applied in practice by sales and revenue teams.
• Eagerness and ability to work fluidly across onboarding, sales engineering, and customer success functions in a hybrid, cross-functional role.
• Excellent communication and presentation skills, with the confidence and ability to engage effectively with both technical and business stakeholders at various levels of an organization.

🏖️ Benefits

• Competitive salary commensurate with experience and market rates.
• Significant equity upside, offering the opportunity to share in the company's growth and success.
• Comprehensive health insurance coverage to support your well-being.
• Opportunity to work with a world-class team of founders, engineers, and operators who are redefining the future of business operations.
• Direct impact on shaping a groundbreaking product and influencing the strategic direction of a rapidly growing startup.
• A culture that values taste, obsession, and action, fostering an environment of continuous learning and high achievement.

Skills & Technologies

AWS

New Relic

Remote

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Rox Data Corp.

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About Rox Data Corp.

Rox Data Corp. is a technology company specializing in data management and analytics solutions. They offer a comprehensive suite of services designed to help businesses effectively collect, store, process, and analyze their data. Their offerings include data warehousing, business intelligence, big data solutions, and custom software development. Rox Data Corp. focuses on empowering organizations with actionable insights derived from their data, enabling them to make informed decisions, optimize operations, and drive growth. They cater to a diverse range of industries, providing tailored solutions to meet specific client needs and challenges in the ever-evolving data landscape.

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