Head of Expansion

Pebl Technologies Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• As Head of Expansion at Pebl Technologies Inc., you will lead and drive net employee growth for customers by owning the strategy, performance, and evolution of the customer growth engine, including retention, renewals, expansion revenue, and customer health.
• Day to day, you will own Net Revenue Retention (NRR), renewals, and overall customer growth performance; define and execute customer growth strategy including expansion and multi-product adoption; drive executive engagement and commercial outcomes; build predictable revenue forecasting; lead the Account Management organization; establish best practices for account planning and customer engagement; build team capabilities to manage escalations and risk; ensure product adoption and value realization; recruit, develop, and retain a high-performing team; coach leaders and Account Managers; establish scalable operating models and performance frameworks; serve as a key member of the revenue leadership team; define customer segmentation and coverage models; partner across Sales, Product, Operations, Finance, Compliance, Marketing, and RevOps; and represent the voice of the customer in strategic planning.
• Pebl Technologies Inc. is an AI-powered Global Work Platform™ that enables companies to hire, pay, and manage employees in 185+ countries, removing risk, red tape, and guesswork from global growth. Backed by over a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. The company values accountability, impact, collaboration across borders, and putting values into action to scale faster, compete harder, and lead the future of global work.
• In this role, you will learn and achieve strategic leadership in revenue operations, scale a world-class customer growth organization, drive long-term customer value and Net Revenue Retention, influence product roadmap through customer insights, build scalable operating models and compensation structures, and shape company strategy as a key member of the revenue leadership team while advancing your expertise in global employment solutions and enterprise account management.

🎯 Requirements

• Proven experience leading Account Management, Customer Success, or revenue growth teams in a B2B SaaS or technology environment.
• Demonstrated success in driving Net Revenue Retention (NRR), expansion ARR, renewals, and long-term customer value.
• Strong background in building and scaling high-performing teams, including recruiting, coaching, and developing leaders and individual contributors.
• Expertise in customer relationship management, executive engagement, strategic account planning, and commercial execution.
• Experience partnering cross-functionally with Product, Sales, Finance, Operations, and Compliance to drive business outcomes.
• Ability to analyze customer data, forecast revenue, and establish performance frameworks and operating rhythms.

🏖️ Benefits

• Flexible Time Off – Take the time you need to recharge.
• Parental Leave – Support for growing families.
• Health and Dental Insurance – Where applicable, to cover you and your loved ones.
• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Skills & Technologies

Onsite

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Pebl Technologies Inc.

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About Pebl Technologies Inc.

Pebl Technologies offers a point-of-sale platform that enables merchants to accept card and contactless payments through a smartphone, without extra hardware. The system uses NFC and secure software to turn Android devices into certified terminals, supporting Visa, Mastercard, American Express, and mobile wallets. It targets small businesses, pop-ups, and on-the-go sellers with flat-rate pricing, instant settlement, and integration with accounting tools. PCI-validated and EMV-compliant, the company emphasizes simplicity, security, and portability for modern commerce.

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