Home Associate

The TJX Companies, Inc.

Job Overview

Location

Jackson, MI 49202

Job Type

Full-time

Full Job Description

📋 Description

• Deliver a highly satisfied customer experience by engaging and interacting with all customers in alignment with company customer experience principles
• Model established customer experience practices with both internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases and returns, and count change back to customers following established operating procedures
• Promote credit and loyalty programs to customers
• Maintain and uphold merchandising philosophy by following established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor in accordance with company procedures
• Initiate and participate in store recovery activities throughout the day as needed
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in cleaning the entire store
• Provide and accept recognition and constructive feedback from peers and supervisors
• Adhere to all labor laws, company policies, and operational procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness initiatives and maintain a safe work environment for customers and team members
• Work flexibly across multiple areas of the store to support business needs through cross-training
• Lift heavy objects with or without reasonable accommodation as required by daily responsibilities
• Respond appropriately to changes in direction or unexpected situations during store operations
• Work effectively with peers, supervisors, and cross-functional teams to ensure seamless store operations
• Maintain attention to detail in all customer interactions, merchandise handling, and operational tasks
• Possess strong communication and organizational skills to manage multiple responsibilities simultaneously
• Contribute to a collaborative and inclusive work environment consistent with TJX’s values

🎯 Requirements

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation

🏖️ Benefits

• Associate discount
• Employee Assistance Program (EAP)
• 401(k) Associate contributions and potential company match
• Medical, dental, and vision insurance
• Paid holidays, vacation, and sick time
• Paid parental leave
• Child care and cell phone discounts
• Pet and legal insurance
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Referral bonuses
• Smoking cessation program
• Bereavement leave
• Credit union access

Skills & Technologies

Junior

Onsite

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

The TJX Companies, Inc.

Visit Website

About The TJX Companies, Inc.

The TJX Companies, Inc. is a leading off-price apparel and home fashions retailer operating T.J. Maxx, Marshalls, HomeGoods, Sierra and Homesense stores across the United States, Canada, Europe and Australia. By purchasing excess inventory and close-out merchandise from manufacturers and other retailers, it offers brand-name and designer goods at 20-60% below regular retail prices. The company runs a flexible, opportunistic buying model that refreshes assortments frequently, supported by a global network of distribution centers. Founded in 1976 and headquartered in Framingham, Massachusetts, TJX currently manages over 4,700 stores and several e-commerce sites.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.