Job Overview
Location
Charlotte, NC - 1110 Center Park Dr
Job Type
Full-time
Category
Product Management
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Delivers, sets up, educates patients on, and sizes home medical equipment at various locations including hospitals, physician offices, patient homes, and home office settings.
- • Obtains, secures, and transfers all necessary documentation prior to equipment delivery to ensure compliance and patient safety.
- • Performs preventative maintenance and repairs on home medical equipment to ensure proper functionality and patient safety.
- • Maintains and manages off-site inventories of medical equipment to support timely patient deliveries and service.
- • Orders, stocks, and logs equipment from vendors and suppliers to ensure adequate supply levels and inventory accuracy.
- • Cleans and tests returned equipment according to organizational policies and industry standards before reuse or disposal.
- • Lifts, carries, and maneuvers equipment weighing up to 100 pounds during deliveries and installations.
- • Walks, stands, and sits for extended periods while performing job duties at patient locations and within facility settings.
- • Operates a personal vehicle to travel to patient residences and healthcare facilities across the Charlotte, NC service area.
- • Communicates clearly and professionally with patients, families, and healthcare providers to ensure understanding of equipment use and care instructions.
- • Demonstrates strong customer service skills when interacting with patients and caregivers in sensitive home healthcare environments.
- • Uses general computer systems to document deliveries, update inventory records, and complete required administrative tasks.
- • Adheres to all organizational policies, safety protocols, and regulatory standards governing home medical equipment services.
- • Participates in on-call rotation to respond to urgent equipment needs outside regular business hours.
- • Completes all required physical ability testing as a condition of employment due to the physically demanding nature of the role.
🎯 Requirements
- • High School Diploma or GED required
- • Current, valid driver’s license and auto insurance required
- • Knowledge of inventory control required
- • Ability to lift up to 100 pounds and perform physical tasks including walking, standing, and sitting for extended periods
- • Past experience working with patients and home medical equipment preferred
- • Excellent communication and customer service skills required
🏖️ Benefits
- • Paid Time Off programs
- • Health and welfare benefits including medical, dental, vision, life, and Short- and Long-Term Disability
- • Flexible Spending Accounts for eligible health care and dependent care expenses
- • Family benefits such as adoption assistance and paid parental leave
- • Defined contribution retirement plans with employer match
- • Educational Assistance Program
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About American Ambulance Association
American Ambulance Association (AAA) is the national trade association representing ambulance services and emergency medical services providers across the United States. Established in 1979, it advocates for policy, standards, and reimbursement frameworks, provides education and certification programs, and supports research to enhance pre-hospital care. AAA serves both public and private EMS organizations, offering resources on compliance, operations, and technology adoption to improve patient outcomes and system efficiency nationwide.
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